Research and analysis

Fraud and error in financial, welfare and revenue services: A Systematic Map of the empirical research evidence (WP97)

Research related to fraud and error in financial, welfare and revenue services, with focus on notification of changes of circumstance.

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Fraud and error in financial, welfare and revenue services: A Systematic Map of the empirical research evidence (WP97)

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Working Paper No. 97

By Mukdarut Bangpan, Mark Newman, Janice Tripney, Paul Matthews, Claudia Niza and Jennifer Sinclair

This report presents the findings from a review of research evidence related to fraud and error in financial, welfare and revenue services, with particular focus on notification of changes of circumstance.

The review followed standard review processes using transparent and explicit methods to identify relevant research evidence, aiming to describe existing empirical evidence in this area, to identify research gaps, and to inform decisions on directions of future research in the field.