FOI release

RFI 117 - Orbis data system

Updated 11 August 2025

RE: Freedom of information request - Orbis data system

Thank you for your freedom of information request of 1 November 2025, allocated reference RFI 117, in which you ask:

“Please confirm the contract start and end dates, including any extension options exercised or available.

Please confirm the total contract value (or estimated value) and provide a breakdown by year or option period.

Please state the procurement route used and whether any other suppliers were considered at award stage.

Please provide a copy of the contract award decision or notice (redacted if necessary) and supplier details.

Please confirm the key performance indicators, service-level targets, or measurable outputs set at the start of the contract (for example: data quality, delivery timeliness, or system availability).

Where available, please provide any data or internal summaries showing supplier performance against those KPIs.

Please provide any available data relating to end-user usage of the contracted service (for example: number of active users, licences, or reports generated).

Please confirm which business unit or operational team is responsible for managing this contract and monitoring supplier performance.

Please confirm whether any concerns, clarifications, or performance issues have been raised with the supplier during the life of the contract — high-level detail only is required (for example, general themes, issue categories, or resolution summaries).

Please comment on whether product usage and anticipated benefits have been realised in accordance with the organisation’s stated aims or intended business outcomes at the time of award.

Please explain the decision-making process for determining whether the contract will be terminated, extended, or re-procured. In particular, please clarify:

 a. What criteria or governance thresholds are used to decide between renewal, extension, or re-tender;

 b. Which roles or committees approve these decisions; and

 c. The anticipated date or timeframe for making this decision for this specific contract.

Please confirm the expected process and timetable for publishing a Prior Information Notice (PIN) or any early market engagement notice relating to the replacement or re-tender of this contract — including the anticipated publication date, procurement route, and the portal or contact team through which such notices will be issued.

Please specify the most appropriate way for a supplier to express interest in future opportunities or upcoming re-procurements of a contract of this type (for example, registration systems, email lists, market engagement events, or framework enrolment).”

We have considered your request under the Freedom of Information Act 2000 (‘FOI Act’). 

Under the Freedom of Information Act 2000 (‘the FOI Act’), you have the right to:  

• know whether the Single Source Regulations Office (‘SSRO’) holds the information you require 

• be provided with that information (subject to any exemptions under the FOI Act which may apply). 

I confirm that the SSRO does not hold the following information you requested: “Where available, please provide any data or internal summaries showing supplier performance against those KPIs.” and “Please comment on whether product usage and anticipated benefits have been realised in accordance with the organisation’s stated aims or intended business outcomes at the time of award.”

I confirm that the SSRO holds the remainder of the information you require as set out in the table below:

Contract start date	28-Jul-24
Contract end date	27-Jul-28
Contract extension options exercised or available	None
Total contract value	£300,600 including VAT as published on Contracts Finder
Breakdown by year	Year 1 £66,708 inc VAT Year 2 £72,046 inc VAT Year 3 £77,810 inc VAT Year 4 £84,036 inc VAT
Procurement route used and whether any other suppliers were considered at award stage	Direct award. The possibility of awarding the contract to other suppliers was considered, and then discounted, since Moody’s Analytics UK Limited is the sole supplier of access to the Orbis database.
A copy of the contract award decision or notice (redacted if necessary) and supplier details.	The contract award notice is published on contracts finder at the enclosed link. https://www.contractsfinder.service.gov.uk/notice/0e33441c-c0aa-48e6-b507-7f769ec31c09?origin=SearchResults&p=1 The suppler is: Moody’s Analytics UK Limited
The key performance indicators, service-level targets, or measurable outputs set at the start of the contract (for example: data quality, delivery timeliness, or system availability).	Service availability - 99.5% and page display of less than 3 seconds Maintenance of anti virus software Standard support availability- 08:30 - 17:30
Internal summaries showing supplier performance against those KPIs.	The SSRO does not hold this information
Available data relating to end-user usage of the contracted service (for example: number of active users, licences, or reports generated).	Licence parameters: Named users 5, concurrent users 1
Operational team is responsible for managing this contract and monitoring supplier performance.	Pricing and economics
Concerns, clarifications, or performance issues that have been raised with the supplier during the life of the contract — high-level detail only is required (for example, general themes, issue categories, or resolution summaries).	We confirm no concerns, clarifications, performance issues have been raised with the supplier during the life of the contract.
Have product usage and anticipated benefits have been realised in accordance with the organisation’s stated aims or intended business outcomes at the time of award.	The SSRO does not hold this information
Explain the decision-making process for determining whether the contract will be terminated, extended, or re-procured. In particular, please clarify:
a. What criteria or governance thresholds are used to decide between renewal, extension, or re-tender;	This contract does not include an extension option. The criteria the SSRO intends to use to decide on renewal or re-retender are: - is there a continued business need for this contract; - scope and nature of the future service requirements; - how many suppliers are there that can deliver the service requirements - supply market analysis.
b. Which roles or committees approve these decisions; and	The decision is anticipated to be made by the SSRO Board
c. The anticipated date or timeframe for making this decision for this specific contract.	A decision is anticipated to be required no later than January 2027
The expected process and timetable for publishing a Prior Information Notice (PIN) or any early market engagement notice relating to the replacement or re-tender of this contract — including the anticipated publication date, procurement route, and the portal or contact team through which such notices will be issued.	It is anticipated the contract will be flagged up in the SSRO’s pipeline 12 months before its end date, that a procurement plan will be drafted at this point which includes the timings and steps relevant to the procurement procedure, and that the Procurement team will issue notices. The SSRO will comply with the Procurement Act 2023.
Specify the most appropriate way for a supplier to express interest in future opportunities or upcoming re-procurements of a contract of this type (for example, registration systems, email lists, market engagement events, or framework enrolment).	https://ssro.gov.uk/contact-us/

If you are dissatisfied with the handling of your request, you have the right to ask for an internal review. Internal review requests should be submitted within two months of the date of receipt of our response to your request and should be addressed to: enquiries@ssro.gov.uk.

If you are not content with the outcome of the internal review, you have the right to apply directly to the Information Commissioner for a decision. The Information Commissioner can be contacted at: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF or ico.org.uk.