FOI202500016S EDMS
Published 7 May 2025
© Crown copyright 2025
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0.1 FREEDOM OF INFORMATION ACT 2000 - REQUEST REF: FOI202500016S
Thank you for your email of 24 April 2025 asking for information under the Freedom of Information Act (FOIA) 2000. You asked:
I would like to ask what elektronic document managament system your Department use? How long do you use this system? Is it possible to estimate how much it costs to maintain the system on an annual basis?
I am writing to confirm that we have now completed the search for the information which you requested.
I can confirm that FCDO Services does hold information relevant to your request, as set out below.
Details of our Electronic Document Management Systems is withheld under Section 31 – see below for further information.
Section 31
Section 31(1) is a qualified exemption, which means that it is subject to a public interest test. We acknowledge the public interest in openness and transparency. However, disclosure of the information requested could aid a criminal who was intent on launching an attack on the Department’s ICT systems and could expose FCDO Services to potential threats such as targeted e-crime, reveal any potential network infrastructure / cyber vulnerabilities or weaknesses and expose FCDO Services to potential threats of a criminal nature.
Once an FOI request is answered, it is considered to be in the public domain. To promote transparency, FCDO Services may now publish the response and any material released on GOV.UK in the FOI releases section. All personal information in the letter will be removed before publishing.
Where copies of information have been supplied to you they will continue to be protected by the Copyright, Designs and Patents Act 1988. You are free to use it for your own purposes, including any non-commercial research you are doing and for the purposes of news reporting. Any other re-use, for example commercial publication, would require the permission of the copyright holder. Most documents supplied by the FCDO will have been produced by government officials and will be protected by Crown Copyright. To re-use Crown Copyright documents please consult the Open Government Licence v3 on the National Archives website.
Information you receive which is not subject to Crown Copyright continues to be protected by the copyright of the person, or organisation, from which the information originated. You must ensure that you gain their permission before reproducing any third party (non-Crown Copyright) information.
If you would like to request a review of our decision, you should write to the Data Protection Officer (DPO), Knowledge and Information Management (KIM) Team, FCDO Services, Hanslope Park, Milton Keynes, England, MK19 7BH (e-mail: FCDOServices.DataProtectionOfficer@fcdo.gov.uk). Please note you have 40 working days to do so from the date of this letter. Please quote the reference number above in any future communications.
If you are not content with the outcome of your complaint, you may then apply directly to the Information Commissioner for a decision. Generally, the Information Commissioner cannot make a decision unless you have exhausted the complaints procedure provided by the FCDO. The Information Commissioner can be contacted at: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF, or online at: https://ico.org.uk/make-a-complaint/