FOI release

Fixed Telephony and Internet Services

We were asked: For the current financial year, or alternatively for the most recent comparable period for which the information is available, please provide:

Documents

Details

1.Current Fixed Line (Voice Circuits) Provider- Supplier’s name

A.Level3 Communications

2.Fixed Line Renewal Date- please provide day, month and year (month and year is also acceptable). If this is a rolling contract please provide me with the rolling date of the contract.

A.31 December 2016. This is not a rolling contract.

3.Fixed Line- Duration- the number of years the contract is with the supplier.

A.5 years.

4.Number of Lines

A.97

5.Minutes/Landline Provider- Supplier’s name (Fixed Voice not Mobiles).

A.All telephony is supplied by Level3 Communications.

6.Minutes/Landline Renewal Date- please provide day, month and year (month and year is also acceptable). If this is a rolling contract please provide me with the rolling date of the contract.

A.31 December 2016. This is not a rolling contract.

7.Minutes Landline Monthly Spend- Monthly average spend.

A.£7,043

8.Minute’s Landlines Duration: the number of years the contract is with the supplier.

A.5 years.

9.Number of Extensions

A.97

10.Fixed Broadband Provider- Supplier’s name

A.We have broadband supplied by BT.

11.Fixed Broadband Renewal Date- please provide day, month and year (month and year is also acceptable). If this is a rolling contract please provide me with the rolling date of the contract.

A.There is no renewal date on our broadband.

12.Fixed Broadband Annual Spend- Annual average spend

A.£3,089

13.VOIP/PBX Installation Date: - please provide day, month and year (month and year is also acceptable).If various date please state date for the main telephone system.

A.We do not have PBX

14.Renewal Date on any leased Telephony systems - please provide day, month and year (month and year is also acceptable). If this is a rolling contract please provide me with the rolling date of the contract.

A.We do not lease any telephony system

15.Lease Provider- Supplier’s name.

A.As above

16.WAN Provider- please provide me with the main supplier(s)

A.Our internet services are supplied through a contract negotiated by the Ministry of Justice.

17.WAN Renewal Date- please provide day, month and year (month and year is also acceptable). If this is a rolling contract please provide me with the rolling date of the contract.

A.As above, this is a Ministry of Justice contract, and the Wales Office holds no details of it.

Published 15 April 2013