Policy paper

Financial Services Regulators Complaints Commissioner Annual Report and Accounts 2025-26 and regulator responses

The annual report and accounts for the Financial Services Regulators Complaints Commissioner for the year ended 31 March 2026, and the responses provided by the Financial Conduct Authority and Prudential Regulation Authority.

• From: HM Treasury
• Published: 15 July 2026

Documents

The Financial Regulators Complaints Commissioner Annual Report 2025/26

PDF, 547 KB, 38 pages

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The Financial Regulators Complaints Commissioner Annual Report 2025/26 (Accessible)

PDF, 638 KB, 38 pages

The Financial Conduct Authority’s response to the Complaints Commissioner’s Annual Report 2025-2026

PDF, 398 KB, 22 pages

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Bank of England and Prudential Regulation Authority Response to the Complaints Commissioner’s Annual Report 2025/26

PDF, 200 KB, 5 pages

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Details

These documents were presented to Parliament pursuant to section 87 of the Financial Services Act 2012 (as amended by the Small Business, Enterprise and Employment Act 2015 and the Financial Services and Markets Act 2023).

Published 15 July 2026