Family Information Service survey 2010: assessment of family information service performance against the information duty in the Childcare Act 2006
The then Department for Children, Schools and Families (DCSF) commissioned Cordis Bright to design and host an online survey of Family Information Services (FISs) and conduct an analysis of the results from this survey. This is a follow up from a previous evaluation of FIS services which included a survey of FISs.
This report provides a snapshot of key information about Family Information Services (FISs) and about whether English Local Authorities (LAs) are successfully meeting their duty under section 12 of the Childcare Act 2006 to provide parents or prospective parents with information about childcare and other services, facilities or publications which may be of benefit to them.
The report explores barriers to fulfilling the duty, as well as presenting findings by region. Where appropriate, the findings in this report are compared with an earlier survey of FISs conducted in June 2008. Section 2 of this report provides more information about the context of the research and methodology.
The then Department for Children, Schools and Families (DCSF) commissioned Cordis Bright to design and host a survey of FIS Managers and to analyse and produce a report on the findings. Cordis Bright designed the online questionnaire in collaboration with a survey steering group including representatives from the DCSF, National Association of Family Information Services (NAFIS) and Family Information Services (FISs). 136 FISs responded to the survey out of the 152 LAs in England at the time the research was conducted. This is a 90% response rate.
- Executive Summary
- Characteristics of Family Information Services
- Section 12 duty
- Other aspects of FIS service delivery
- Key Challenges