Research and analysis

Factors influencing the progress, timescales and outcomes of housing cases in county courts

This research study examines tenants’ and landlords’ experience of the county courts and First Tier Tribunal in housing possession and non-possession cases.

Documents

A qualitative research investigation of the factors influencing the progress, timescales and outcomes of housing cases in county courts

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Details

This report outlines the findings of a qualitative research study that was undertaken in order to understand tenants’ and landlords’ experience of the county courts and First Tier Tribunal (Property Chamber) and to identify issues that may be deterring them from exercising their rights effectively.

The research consisted of individual depth interviews with stakeholders from the judiciary, legal profession, advice providers, legal aid/pro bono providers, landlord representatives and tenant representatives and individual private landlord and tenant interviews.

Published 13 November 2018