Research and analysis

Factors influencing multi-modal public transport use

Explores the factors affecting people’s decision to use combined public transport and their views on possible changes that could make these trips more appealing.

• From: Department for Transport
• Published: 29 January 2026

Documents

Multi-modal public transport and operational changes

PDF, 748 KB, 50 pages

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Details

The research aimed to:

• understand what affects people’s transport choices for journeys where rail might be part of the trip
• explore how people currently experience multi-modal journeys
• find out what changes might encourage more people to use them

Research took place between February and March 2025 and engaged a total of 67 participants via:

• an online community
• in-depth interviews
• focus groups

This report shares findings from a study commissioned by the Department for Transport. It looks at what helps or stops people from using more than one type of public transport in a single journey.

Published 29 January 2026