Research and analysis

Exploring business Income Tax errors and how these can be addressed within software design

This research explored business Income Tax errors and how these can be addressed through software design as part of Making Tax Digital.

• From: HM Revenue & Customs
• Published: 19 March 2020

Documents

Making Tax Digital: exploring business Income Tax errors and how these can be addressed within software design

Ref: HMRC Research Report 577

PDF, 222 KB, 12 pages

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Details

The 2 main aims of this research were to help HMRC understand why common errors are made by business customers and to assist the development of design principles.

The study consisted of 36 face-to-face interviews during August 2016.

Published 19 March 2020