Corporate report

Environment Agency corporate scorecard 2020 to 2021 - quarter two

Published 22 March 2021

The Environment Agency corporate scorecard shows a high level overview of our performance against our environmental and business aims.

We update the Environment Agency’s executive directors and the board on the corporate scorecard progress every 3 months. Our corporate scorecard enables us to monitor how well we are achieving our stated aims as set out in the Environment Agency Action plan. It is also shared with the Department for Environment, Food and Rural Affairs (Defra).

Corporate scorecard 2020 to 2021 quarter (Q) 2 starts 1 July 2020 and ends 30 September 2020. The year end is 31 March 2021.

1. Corporate scorecard summary page

The Environment Agency use a red amber green system to see at a glance how we are performing. They are:

• green which means we are performing at or above the target(s) set
• amber which means we are falling slightly short of the target
• red which means there are improvements to be made

This table shows the red, amber green scores for the 13 measures plus the actual and target figures.

1.1 A nation resilient to climate change

By 2025 we will have created more climate resilient places and infrastructure, by ensuring the nation is prepared for flooding, coastal change and drought

Measure title	Units	Q2 Actual	Q2 Target	Year end target	Q2 Status	Year end forecast
We reduce the risk of flooding for more households (Defra)	Number of households better protected	250,531	244,000	300,000	Green	Green
We maintain our flood and costal risk management assets at or above the target condition (Defra)	% of high risk assets at target condition	95.2%	98%	98%	Red	Red

By 2025 we will be a stronger leader on climate adaptation and resilience, encouraging others to act now on the climate emergency

Measure title	Units	Q2 Year to date actual	Q2 Year to date target	Year end target	Q2 Year to date status	Year End forecast
We will deliver our strategic adaptation actions to tackle the climate emergency (Defra)	Actions	70%	90%	90%	Reports in Q2	Green

By 2025 we will be a recognised and trusted incident management organisation responding rapidly to environmental emergencies to protect people and the environment

Measure title	Units	Q2 Year to date actual	Q2 Year to date target	Year end target	Q2 Year to date status	Year End forecast
We have a first class incident response capability - number of staff trained and ready to respond to incidents (Defra)	Number of people	6,542	6,000	6,000	Green	Green

1.2 Healthy air, land and water

By 2025 our air will be cleaner and healthier

Measure title	Units	Q2 Year to date actual	Q2 Year to date target	Year end target	Q2 Year to date status	Year End forecast
Air quality is improving - Monitor the reductions across 5 priority pollutants: NOX (Oxides of Nitrogen), SOX (Oxides of Sulphur), NMVOC (Non-methane volatile organic compound), NH3 (Ammonia) and Particulates in the refineries sector (Defra)	% reduction grams per tonne	Reports in Q4	Reports in Q4	<431 SOX / <203 NOX	Reports in Q4	Green

By 2025 our rivers, lakes, groundwater and coasts will have better water quality and will be better places for people and wildlife

Measure title	Units	Q2 Year to date actual	Q2 Year to date target	Year end target	Q2 Year to date status	Year End forecast
Our rivers and coasts have better water quality and are better places for wildlife. (Defra)	Kilometres (km)	4193	1509	3,900	Green	Green

By 2025 our air, land and water is better protected and enhanced

Measure title	Units	Q2 Year to date actual	Q2 Year to date target	Year end target	Q2 Year to date status	Year End forecast
We increase biodiversity and encourage an environmental net gain by creating more and better habitats for the benefit of people and wildlife (Defra)	Hectares (ha) created and habitat restored	Reports in Q4	Reports in Q4	1,200 Hectares total	Reports in Q4	Amber

1.3 Green growth and a sustainable future

By 2025 we will achieve cleaner growth by supporting businesses and communities to make good choices, through our roles as a regulator, adviser, operator and enabler

Measure title	Units	Q2 Year to date actual	Q2 Year to date target	Year end target	Q2 Year to date status	Year End forecast
We successfully influence planning decisions by local authorities	% decision notices successfully influenced	97.5%	97.0%	97.0%	Green	Green

By 2025 we will have cut waste crime and helped develop a circular economy

Measure title	Units	Q2 Actual	Q2 Target	Year end target	Q2 Status	Year End forecast
We reduce the number of high risk illegal waste sites (Defra)	Number of high waste sites	237	227	216	Amber	Red

By 2025 we will be on track to deliver our sustainable business commitments, including to be net zero by 2030

Measure title	Units	Q2 Actual	Q2 Target	Year end target	Q2 Status	Year End forecast
A carbon Net Zero organisation by 2030 (Defra)	Tonnes of carbon	9524	14,390	28,781	Green	Green

1.4 Enabling outcomes: life enhancing organisation - how we will deliver our actions: our people and our values

Measure title	Units	Q2 Year to date actual	Q2 Year to date target	Year end target	Q2 Year to date status	Year End forecast
We manage our money efficiently	% spend on budget	93%	100%	100%	Amber	Amber
We have a diverse workforce: a) The proportion of our staff are from black, Asian and minority ethnic (BAME)	% of workforce	4.5%	14%	14%	Red	Red
We have a diverse workforce: b) The proportion of our executive managers who are female	% of executive manager workforce	42%	50%	50%	Red	Red
We have the lowest possible lost time incident (LTI) frequency rate	LTI frequency rate per 100,000 hours	0.10	0.11	0.11	Green	Green

Key: (Defra) this measure is reported to Defra on the Defra scorecard

2. We reduce the risk from flooding to more households

Q2 Status	Q2 actual	Cumulative target	Forecast	Year end target
Green	250,531	244,000	Green	300,000

Commentary

Twenty five separate projects have better protected 5,776 homes in quarter 2 2020/21 bringing the cumulative total since April 2015 to 250,531.

The Interim Beach Management Lincolnshire Coast scheme was the most successful and protected 2,219 homes from flooding.

At the end of quarter 2 2020/21 we are on track to meet the 300,000 homes better protected target. The target is still achievable, however, the COVID-19 pandemic has introduced more uncertainty in our forecasts.

Houses protected

2020/21 programme cumulative target = (300,000)

Quarter	Total
Q1 2018/19	144,210
Q2 2018/19	146,274
Q3 2018/19	155,385
Q4 2018/19	193,604
Q1 2019/20	195,255
Q2 2019/20	200,425
Q3 2019/20	203,769
Q4 2019/20	242,343
Q1 2020/21	244,755
Q2 2020/21	250,531

3. We maintain our flood and coastal risk management assets at or above the target condition

Q2 Status	Q2 actual	Target	Green	Year end target
Red	95.2%	98%	Red	98%

Commentary

Increased asset damage during multiple significant flood events in 2019 and 2020, along with COVID-19 effecting the asset inspection and repair programmes, our position has continued to deteriorate this year. The national position has dropped from 95.8% in 2020/21 quarter one, to 95.2% in quarter 2 against the 2020/21 target of 98%. Eleven of the 14 areas are currently more than 1% below the national target. The national end of year position is uncertain until we can recover the backlog of asset inspections, which we expect to do during quarter 3.

The government has provided £120 million of additional funding for asset repairs that are now in underway or planned in 2020/21. Additional trained asset inspectors have been brought in from our supply chain partners to assist with the inspection programme. Environment Agency areas teams are prioritising the implementation of risk mitigation measures and contingency plans on our assets.

Where assets are below the required condition this means that work is required, this does not mean that they have structurally failed or that performance in a flood is compromised. If the performance of an asset is reduced, we will take action to ensure that flood risk is effectively managed until the asset is fully repaired or replaced.

Quarter	% Actual (Rounded)	% Target
2017/18	97.7%	97.5%
Q1 18/19	97.2%	97.5%
Q2 18/19	96.9%	97.5%
Q3 18/19	96.8%	97.5%
Q4 18/19	97.9%	97.5%
Q1 19/20	97.2%	97.5%
Q2 19/20	96.9%	97.5%
Q3 19/20	96.2%	98%
Q4 19/20	96.1%	98%
Q1 20/21	95.8%	98%
Q2 20/21	95.2%	98%

No. of high consequence assets passing

At or above required target condition (Environment Agency)	Below required target condition (Environment Agency)
31,068	1,572

Actions

Action(s)	Owner(s)	Deadline(s)
Repairing and maintaining flood defence assets remain a corporate priority during the current pandemic.	Deputy Director, Asset Performance and Engineering	31/03/2021
Reducing the backlog of asset inspections during quarter 3 to normal level.	Deputy Director, Portfolio assurance	31/12/2020
Reducing the backlog of asset repair assessments.	Deputy Director, Portfolio assurance	31/12/2020

4. We will deliver our strategic adaptation actions to tackle the climate emergency

Q2 Status	Q2 actual	Q2 target	Forecast	Year end target
Red	70%	90%	Red	90%

Commentary

Our work on adaptation has continued, 44 actions are on track and we have completed 24 of the 97 actions for year 5 of the 5 year programme. We have made progress in a variety of areas. We have continued work on our national flood and coastal erosion risk management strategy for England, which was formally adopted by government on 24 September 2020. Some work on climate adaptation was stopped or slowed across the Environment Agency during the COVID-19 response.

It is unlikely that all climate change actions in our second adaptation report will resume or complete before year end, due to a variety of pressures including COVID-19. We are developing our third adaptation report, which will incorporate actions from the new national flood and coastal risk management strategy, the Environment Agency’s 5 year plan (EA2025) and the newest climate change projections. It will include some outstanding actions from the last report, but also introduce a new way of considering and managing these actions. The new adaptation report will be published by the end of quarter 4 and we will start monitoring from 2021/22.

Quarter	% Actual	% Target
Q4 2019/21	76	90
Q2 2020/21	70	90

5. We have a first class incident response capability

Q2 Status	Q2 actual	Q2 target	Forecast	Year end target
Green	6,542	6,000	Green	6,000

Commentary

We estimate there are 6,542 trained and capable incident staff ready to respond to incidents. This is 109% of the target 6,000 . The overall total number of incident staff has been maintained since the start of the year as the organisation has worked hard to recruit, retain and train a strong pool of capable staff.

We also continue to maintain a strong pool of around 800 people in training who will contribute to our trained and ready workforce as they become capable and confident in their roles.

Number of staff who are trained and ready to respond to incidents

Quarter	Number
2017 Jan - Mar	6,716
2018 Jan - Mar	6,568
2018 Apr - Jun	6,568
2018 Jul - Sep	6,507
2018 Oct - Dec	6,698
2019 Jan - Mar	6,657
2019 Apr - Jun	6,548
2019 Jul - Sep	6,460
2019 Oct - Dec	6,501
2020 Jan - Mar	6,541
2020 Apr - Jun	6,553
2020 Jul - Sep	6,542

Actions

Action(s)	Owner(s)	Deadline(s)
We have introduced a new shadow measure this quarter to complement the number of trained staff and show the number of incident staff who have been active over the past quarter. This will allow us to monitor how frequently our staff have been involved in responding to incidents. During July, August and September we estimate approximately 2,520 (39%) of trained incident staff have been used.	Deputy Director Incident Management and Resilience (SSI)	01/01/2021
Ensure all incident staff continue to manage their own professional capability through the Incident Management Academy. This will also enable us to accurately capture information for this measure.	Deputy Director Incident Management and Resilience (SSI)	01/01/2021
We will ensure any effects on incident staff resilience from COVID-19 are managed well through stop slow reset planning arrangements and continued support for our people. We may see an effect on training of new staff, but we expect the overall numbers to be maintained as incident response is prioritised.	Deputy Director Incident Management and Resilience (SSI)	01/01/2021

6. Air quality is improving

6.1 Monitor the reductions across 5 priority pollutants: NOX, SOX, NMVOC, NH3 and Particulates in the refineries sector (Defra)

Q2 Status	Q2 actual	Q2 target (grams per tonne)	Year end Forecast	Year end target
Reports in Q4	Reports in Q4	Reports in Q4	Green	<431 Target SOX and <203 Target NOX

Commentary

Emissions of sulphur dioxides and nitrogen oxides are trending below the 2017 baseline. The figures have been reduced due to revised limits in environmental permits during 2018.

7. Our rivers and coasts have better water quality and are better places for wildlife

Q2 Status	Q2 actual (km)	Q2 target	Year end Forecast	Year end target (km)
Red	4193	1509	Green	3,900

Commentary

Between July and September 2020 we have reported more great work by the Environment Agency and our partners through the Area Environment programme, Flood risk management programme, Countryside Stewardship scheme and the Water Industry National Environment programme. Data has also been used as evidence in our Spending Review 2020 (SR20) bids . We have reported a further 4,193 km of enhancements to the water environment. This includes enhancements which we were unable to report at quarter 4 2019/20 and quarter one 2020/21. This brings the total to almost 11,000 km since the publication of 2015 updated river basin management plans. This exceeds our overall target of achieving 8,000 km by December 2021.

The removal of a weir on the River Severn has restored 52 km of the river for fish passage including protected species such as salmon. Programmes to improve water treatment works have led to improvements in water quality. Finham sewage treatment works in the Midlands has enhanced 35 km of the downstream waterbody. We have also protected 124 km of the water environment from deterioration, taking steps to control the aggressively invasive Floating Pennywort along the River Ouse in Bedfordshire. We have implemented flow constraints on the Lee Navigation (Hertford and Ware) to prevent deterioration due to low flows. We now need to continue to capture km enhanced even though we have exceeded our target to achieve 8,000 km of enhancements by 2021.

Kilometres of rivers, lakes and coastal waters enhanced this year

Quarter	Actual km	Target km
Q1 2018/19	1,044	1,014
Q2 2018/19	1,213	1,345
Q3 2018/19	1,426	1,602
Q4 2018/19	1,719	2,000
Q1 2019/20	951	970
Q2 2019/20	1,489	1,816
Q3 2019/20	1,575	1,972
Q4 2019/20	1,753	2,300
Q1 2020/21	31	3,900
Q2 2020/21	4,193	1,509

Insight cumulative totals

Quarter	Actual km	Target km
Q1 2018/19	4,314	3,745
Q2 2018/19	4,483	4,076
Q3 2018/19	4,696	4,333
Q4 2018/19	4,989	4,731
Q1 2019/20	5,939	5,959
Q2 2019/20	6,479	6,805
Q3 2019/20	6,565	6,961
Q4 2019/20	6,742	7,289
Q1 2020/21	6,774	7,389
Q2 2020/21	10,967	8,000

Actions

Action(s)	Owner(s)	Deadline(s)
Set a new target and prepare for continuation of reporting km enhanced when the current reporting cycle finishes in December 2021.	Integrated Environmental Planning team and Learning and Development team	31/12/2021

8. We increase biodiversity and promote an environmental net gain by creating more and better habitats for the benefit of people and wildlife

Q2 Status	Q2 actual	Q2 target	Forecast	Year end target
Reports in Q4	Reports in Q4	Reports in Q4	Amber	1,200 Hectares (ha)

Quarter	Hectares created	Target
2014/15	1,869	700
2015/16	575	300
2016/17	424	400
2017/18	619	530
2018/19	460	410
2019/20	3,147	1,280
2020/21	Reports in Q4	1,200

Commentary

A significant project expected to create 190 ha of priority habitat in Yorkshire has been delayed and now will not start until March 2021. There is however increased confidence of an extra 110 ha being carried out by other projects. The year-end forecast is set at Amber with the expectation that we will fall short by 80 ha.

Actions

Action(s)	Owner(s)	Deadline(s)
Provide ‘Restart technical advice’ to area teams to overcome COVID-19 delays and enhance provision.	Agriculture, Fisheries and the Natural Environment Biodiversity Manager	31/12/2020

9. We successfully influence planning decisions by local planning authorities

Q2 Status	Q2 actual	Q2 target	Year end forecast	Year end target
Green	97.5%	97%	Green	97%

Commentary

Performance for quarter 2 is 97.4% against a target of 97% and therefore green. There were 8 applications not determined in line with our advice, only one of which was for ‘major’ development. In all but one case the objections made related to flood risk issues, with 5 instances where the developer hadn’t demonstrated to us that the development was safe from flooding or wouldn’t increase flood risk elsewhere. If implemented these planning permissions would create 28 new residential units. We objected to one planning application on pollution control grounds where we felt that secondary containment on a slurry tank was necessary to protect a principle aquifer.

Although not all decisions were in line with our advice, our monitoring this quarter shows how working with developers and local planning authorities has helped resolve significant environmental issues that could otherwise have led to 53 planning applications, with the potential to create over 3,800 new residential units, being refused. These residential developments, once built, will help contribute over £60 million to UK economic output.

Quarter	Total
2016/17	97.4%
2017/18	96.7%
Q1 2018/19	97.2%
Q2 2018/19	97.8%
Q3 2018/19	97.2%
Q4 2018/19	97.2%
Q1 2019/20	97.5%
Q2 2019/20	96.5%
Q3 2019/20	96.3%
Q4 2019/20	96.3%
Q1 2020/21	97.6%
Q2 2020/21	97.4%

10. We reduce the number of high risk illegal waste sites

Q2 Status	Q2 actual	Q2 target	Year end forecast	Year end target
Amber	237	227	Red	216

Commentary

In quarter 2 the total number of high risk sites has reduced by:

• 13 to 237 nationally (the lowest it has been)
• 40 to 564 total number of active sites (lowest number since quarter 4 2019/20)

The number of active sites over 2 years old has gone up again to 182.

Nationally this quarter we have seen far fewer new active and high risk sites recorded compared to quarter one. The number of stopped sites and high risk sites compared to quarter one has increased by near 50%. This in part corresponds with the restart of risk based field work.

We continue to see the influence of COVID-19 on the way we conduct business. Environment Agency staff adhere to social distancing, national guidance and localised lockdowns where possible. Environment Agency staff continue to use office based assessments, other remote interventions and field work where the risk has been assessed.

Quarter	Total	Ceiling target
Baseline	380	380
Q4 17/18	259	223
Q1 18/19	255	254
Q2 18/09	260	240
Q3 18/09	233	219
Q4 18/19	250	196
Q1 19/20	260	196
Q2 19/20	264	196
Q3 19/20	255	196
Q4 19/20	233	196
Q1 20/21	250	233
Q2 20/21	237	227

Actions

Action(s)	Owner(s)	Deadline(s)
Dealing with illegal waste remains a corporate priority during the current pandemic.	Lead Area Director for Enforcement	Ongoing

11. A carbon Net Zero organisation by 2030 (Defra)

Q2 Status	Q2 actual	Ceiling target	Year end target	Year end forecast
Green	9,524	14,390	28,781	Green

Commentary

At the end of quarter 2 we are at:

• 66% of our mid-year carbon ceiling
• 33% of the annual target

We have a 33% reduction in our overall direct carbon emissions compared to the same period last year. We continue to work closely with the Restart team to capture the unprecedented opportunities which we have this year to reduce Environment Agency travel and buildings carbon.

As a result of COVID-19 related working from home, compared to the same period last year there has been:

• 59% reduction in emissions from business travel
• 42% reduction in emissions from facilities managed buildings

We are now doing the preparatory work to enable total carbon reporting on this scorecard next year, including all the emissions from our supply chain.

Our work areas and other parts of the business are now setting their own unique Net Zero Carbon Plans. This will quantify the carbon savings and cost/benefits of their proposed actions. Various supporting tools, learning modules and webinars are being developed to help Environment Agency teams to carry out these plans.

This quarter we have started to track progress and updates on this scorecard against the 12 commissions approved by Executive Directors Team (EDT) in June. This is to enable the Environment Agency to reach the Net Zero 2030 target.

Actions

Action(s)	Owner(s)	Deadline(s)
12 approved recommendations from Executive Directors Team (EDT) on 25/06/20 to be actioned: including net zero roadmap; provision of ‘quick wins’; and review of organisational design to integrate sustainability and development of engagement plan.	EDT oversight, Sustainable Business Team	21/01/2021
Restart to be considered through sustainability lens: particularly for activities or ways of working which could safely, affordably and appropriately evolve to incorporate carbon reduction, for example continued reduction of travel emissions.	Executive Directors, Directors and Deputy Directors	Ongoing

12. We manage our money efficiently

Q2 Status	Q2 actual - £million	Q2 budget - £million	Forecast	Year end target
Amber	£654	£707	Amber	100%

Commentary

We have invested £654 million in the first half of 2020/21. This is a higher amount than invested at this point last year. However the proportion of full year budget invested is lower. This shows a significantly larger total budget to be provided this year. Additional flood and coastal risk management (FCRM) and Water Resource asset funding provisions were confirmed in the spring. Progress has also been effected by the COVID-19 pandemic.

In October the Finance department presented a report on the mid-year financial position to executive directors. The report showed progress against an expanded programme of work this year and detailed any important financial risks and issues that need to be managed. To ensure best use of available funding, we will implement decisions arising from this review during quarters 3 and 4.

Cumulative expenditure against YTD budget (%)

Quarter	Total
Q1 18/19	97%
Q2 18/19	99%
Q3 18/19	99%
Q4 18/19	100%
Q1 19/20	95%
Q2 19/20	93%
Q3 19/20	96%
Q4 19/20	100%
Q1 20/210	103%
Q2 20/210	93%

Cumulative expenditure against YTD budget (£million)

Quarter	Planned profiled cumulative expenditure (£million)	Actual cumulative expenditure (£million)
Q1 18/19	£272	£264
Q2 18/19	£566	£558
Q3 18/19	£865	£857
Q4 18/19	£1,227	£1,227
Q1 19/20	£286	£273
Q2 19/20	£618	£574
Q3 19/20	£926	£892
Q4 19/20	£1,305	£1,303
Q1 20/21	£304	£313
Q2 20/21	£654	£707

Actions

Action(s)	Owner(s)	Deadline(s)
Implement decisions from mid-year review during quarters 3 and 4 in order to ensure best use of available funding.	Director of Finance	31/03/2021

13. We have a diverse workforce

The proportion of our staff who are from a black, asian and minority ethnic background (BAME %)

Q2 Status	Q2 actual	Target	Year end forecast	Year end target
Red	4.5%	14%	Red	14%

Commentary

In quarter 2 the proportion of BAME employees in the Environment Agency stood at 4.5%, slightly higher than in quarter one. Progress has been positive since the Environment Agency executive directors team approved investment in 2019/20 for equality, diversity and inclusion (EDI) and network resilience. Our target for 2020/21 remains 14%. This will be reviewed in 2021.

Quarter 2 saw 6 new BAME recruits out of 93 starters. This represents 6% of all external recruits, lower than Quarter one’s 10% level. The headcount remained unchanged from quarter one 2020/21 at 483. In quarter 2, 8 BAME employees left out of 152 leavers which represents 5% of all leavers during quarter 2.

BAME staff as % of all staff

2020 target = 14%

Quarter	Total
Q2 2016/17	3.7%
Q3 2016/17	3.7%
Q4 2016/17	3.8%
Q1 2017/18	4.0%
Q2 2017/18	4.0%
Q3 2017/18	3.8%
Q4 2017/18	3.8%
Q1 2018/19	3.9%
Q2 2018/19	4.0%
Q3 2018/19	4.0%
Q4 2018/19	4.1%
Q1 2019/20	4.3%
Q2 2019/20	4.3%
Q3 2019/20	4.3%
Q4 2019/20	4.4%
Q1 2020/21	4.4%
Q1 2020/21	4.5%

The proportion of our executive managers who are female

Q2 Status	Q2 actual	Target	Forecast	Year end target
Red	42%	50%	Red	50%

Commentary

The percentage of female Executive Managers (EMs) is 42% (39), slightly less than the 44% at quarter one 2020/21. The headcount dropped 40 to 39 out of a total EM headcount of 92. The percentage of female Grade 7 employees has increased to 33% (168). The percentage has changed little over the last 6 quarters. This compares to a target of 50%.

We are continuing work on a refreshed Equality, Diversity and Inclusion (EDI) plan. We are reviewing our university focused outreach work and rolling out a new process for exit interviews. We have developed more inclusive recruitment with diverse members of staff supporting assessments. For 2020/21 we are prioritising work around our culture and Race and are developing a Race Action Plan as part of an overall refreshed EDI action plan.

Proportion of Executive Managers (EMs) who are female %

2020 target = 50%

Quarter	Total
Q2 2016/17	36%
Q3 2016/17	34%
Q4 2016/17	37%
Q1 2017/18	38%
Q2 2017/18	37%
Q3 2017/18	35%
Q4 2017/18	34%
Q1 2018/19	34%
Q2 2018/19	34%
Q3 2018/19	34%
Q4 2018/19	35%
Q1 2019/20	41%
Q2 2019/20	41%
Q3 2019/20	41%
Q4 2019/20	43%
Q1 2020/21	44%
Q2 2020/21	42%

Actions

Action(s)	Owner(s)	Deadline(s)
Unconscious bias training for interview	Executive Director FCRM	Ongoing
Development programmes and coaching for BAME staff		Ongoing
Development programmes and coaching for female staff		Ongoing
Active support for Brunel and associated engagement initiatives		Ongoing

14. We have the lowest possible lost time incident (LTI) frequency rate

Q2 Status	Q2 actual	Ceiling rate	Forecast	Year end target
Green	0.10	0.11	Green	0.11

Commentary

Lost time incident frequency rate (LTIFR) is a universally accepted indicator of health and safety performance. We define lost time incidents as work related injuries resulting in a day or more lost time. Using such a conservative definition, plus a very low ceiling of 0.11 injuries per 100,000 hours worked, creates a very challenging aim for our overall health safety and wellbeing (HSW) performance. The fact that we are usually close to this ceiling indicates that all the measures we have used to manage and improve our HSW has reduced numbers of significant injuries to our people.

In quarter 2 we saw something of a return to normal activities in the field, although most office work continues to be done at home. Therefore, the number of incidents still remain influenced by the change in working patterns. Even so, the numbers reported are similar to comparable periods in previous years, so we can consider this a more realistic representation of our performance.

Lost time incident frequency rate

12 month rolling average

Quarter	Number
July 2018	0.18
August 2018	0.17
September 2018	0.16
October 2018	0.16
November 2018	0.13
December 2018	0.13
January 2019	0.14
February 2019	0.13
March 2019	0.13
April 2019	0.12
May 2019	0.13
June 2019	0.11
July 2019	0.11
August 2019	0.10
September 2019	0.11
October 2019	0.09
November 2019	0.09
December 2019	0.09
January 2020	0.13
February 2020	0.13
March 2020	0.13
April 2020	0.13
May 2020	0.13
June 2020	0.12
July 2020	0.09
August 2020	0.09
September 2020	0.10

Number of LTIs

Quarter	Number
Q1 2016/17	4
Q2 2016/17	6
Q3 2016/17	5
Q4 2016/17	4
Q1 2017/18	7
Q2 2017/18	6
Q3 2017/18	13
Q4 2017/18	6
Q1 2018/19	6
Q2 2018/19	5
Q3 2018/19	6
Q4 2018/19	6
Q1 2019/20	5
Q2 2019/20	5
Q3 2019/20	7
Q4 2019/20	3
Q1 2020/21	1
Q2 2020/21	9

Actions

Action(s)	Owner(s)	Deadline(s)
Implement the Health, Safety and Wellbeing plan for 2020/21	Executive Director of Operations	Q4 20/21