Corporate report

Environment Agency corporate scorecard 2020 to 2021 - quarter three

Published 24 June 2021

The Environment Agency corporate scorecard shows a high level overview of our performance against our environmental and business aims.

We update the Environment Agency’s executive directors and the board on the corporate scorecard progress every 3 months. Our corporate scorecard enables us to monitor how well we are achieving our stated aims as set out in the Environment Agency action plan. We also share this with the Department for Environment, Food and Rural Affairs (Defra).

Corporate scorecard 2020 to 2021 quarter (Q) 3 starts 1 October 2020 and ends 31 December 2020. The year end is 31 March 2021.

1. Corporate scorecard summary page

The Environment Agency use a red, amber, green system to see how we are performing at a glance. They are:

• green which means we are performing at or above the target(s) set
• amber which means we are falling slightly short of the target
• red which means there are improvements to be made

This table shows the red, amber, green scores for the 13 measures plus the actual and target figures.

1.1 A nation resilient to climate change

By 2025 we will have created more climate resilient places and infrastructure, by ensuring the nation is prepared for flooding, coastal change and drought

Measure title	Units	Q3 actual	Q3 target	Year end target	Q3 status	Year end forecast
We reduce the risk of flooding for more households (Defra)	Number of households better protected	270,445	250,000	300,000	Green	Green
We maintain our flood and costal risk management assets at or above the target condition (Defra)	% of high risk assets at target condition	95.1%	98%	98%	Red	Red

By 2025 we will be a stronger leader on climate adaptation and resilience, encouraging others to act now on the climate emergency

Measure title	Units	Q3 year to date actual	Q3 year to date target	Year end target	Q3 year to date status	Year end forecast
We will deliver our strategic adaptation actions to tackle the climate emergency (Defra)	Actions	Reports in Q4	Reports in Q4	90%	Reports in Q4	Red

By 2025 we will be a recognised and trusted incident management organisation responding rapidly to environmental emergencies to protect people and the environment

Measure title	Units	Q3 year to date actual	Q3 year to date target	Year end target	Q3 year to date status	Year end forecast
We have a first class incident response capability - number of staff trained and ready to respond to incidents (Defra)	Number of people	6,479	6,000	6,000	Green	Green

1.2 Healthy air, land and water

By 2025 our air will be cleaner and healthier

Measure title	Units	Q3 year to date actual	Q3 year to date target	Year end target	Q3 year to date status	Year end forecast
Air quality is improving - Monitor the reductions across 5 priority pollutants: NOX (Oxides of Nitrogen), SOX (Oxides of Sulphur), NMVOC (Non-methane volatile organic compound), NH3 (Ammonia) and Particulates in the refineries sector (Defra)	% reduction grams per tonne	Reports in Q4	Reports in Q4	<431 SOX / <203 NOX	Reports in Q4	Amber

By 2025 our rivers, lakes, groundwater and coasts will have better water quality and will be better places for people and wildlife

Measure title	Units	Q3 year to date actual	Q3 year to date target	Year end target	Q3 year to date status	Year end forecast
Our rivers and coasts have better water quality and are better places for wildlife. (Defra)	Kilometres (km)	4230	3445	3,900	Green	Green

By 2025 our air, land and water is better protected and enhanced

Measure title	Units	Q3 year to date actual	Q3 year to date target	Year end target	Q3 year to date status	Year end forecast
We increase biodiversity and encourage an environmental net gain by creating more and better habitats for the benefit of people and wildlife (Defra)	Hectares (ha) created and habitat restored	Reports in Q4	Reports in Q4	1,200 Hectares total	Reports in Q4	Amber

1.3 Green growth and a sustainable future

By 2025 we will achieve cleaner growth by supporting businesses and communities to make good choices, through our roles as a regulator, adviser, operator and enabler

Measure title	Units	Q3 year to date actual	Q3 year to date target	Year end target	Q3 year to date status	Year end forecast
We successfully influence planning decisions by local authorities	% decision notices successfully influenced	97.4%	97.0%	97.0%	Green	Green

By 2025 we will have cut waste crime and helped develop a circular economy

Measure title	Units	Q3 actual	Q3 target	Year end target	Q3 status	Year end forecast
We reduce the number of high risk illegal waste sites (Defra)	Number of high waste sites	218	222	216	Green	Red

By 2025 we will be on track to deliver our sustainable business commitments, including to be net zero by 2030

Measure title	Units	Q3 actual	Q3 target	Year end target	Q3 status	Year end forecast
A carbon net zero organisation by 2030 (Defra)	Tonnes of carbon	14,406	21,585	28,781	Green	Green

1.4 Enabling outcomes: life enhancing organisation - how we will deliver our actions: our people and our values

Measure title	Units	Q3 year to date actual	Q3 year to date target	Year end target	Q3 year to date status	Year end forecast
We manage our money efficiently	% spend on budget	96%	100%	100%	Green	Amber
We have a diverse workforce: a) The proportion of our staff are from black, asian and minority ethnic (BAME)	% of workforce	4.4%	14%	14%	Red	Red
We have a diverse workforce: b) The proportion of our executive managers who are female	% of executive manager workforce	43%	50%	50%	Red	Red
We have the lowest possible lost time incident (LTI) frequency rate	LTI frequency rate per 100,000 hours	0.08	0.11	0.11	Green	Green

Key: (Defra) this measure is reported to Defra on the Defra scorecard

2. We reduce the risk from flooding to more households

Q3 status	Q3 actual	Cumulative target	Forecast	Year end target
Green	270,445	250,000	Green	300,000

Commentary

Twenty nine separate projects have better protected 19,745 homes in quarter 3 2020/21 bringing the cumulative total since April 2015 to 270,445. The Boston Barrage/Barrier Works scheme, located within Boston Haven was the most successful and protected 13,731 homes from flooding.

At the end of quarter 3 2020/21 we remain on track to meet the 300,000 homes better protected target. The most probable programme forecast is between 310,000 and 315,000. However, there is more uncertainty in our forecasts because of COVID-19 restrictions and winter flooding.

Houses protected

2020/21 programme cumulative target = (300,000)

Quarter	Total
Q1 2018/19	144,210
Q2 2018/19	146,274
Q3 2018/19	155,385
Q4 2018/19	193,604
Q1 2019/20	195,255
Q2 2019/20	200,425
Q3 2019/20	203,769
Q4 2019/20	242,343
Q1 2020/21	244,755
Q2 2020/21	250,531
Q3 2020/21	270,445

3. We maintain our flood and coastal risk management assets at or above the target condition

Q3 status	Q3 actual	Target	Green	Year end target
Red	95%	98%	Red	98%

Commentary

At the end of quarter 3, 95% of assets were at required condition against the 2020/21 published target of 98%. This position is due to increased asset damage during multiple significant flood events in 2019 and 2020. Inspections, repairs and maintenance work has been delayed by COVID-19 restrictions. We are maintaining more assets, because they are ageing faster from more frequent use due to climate change. We are continuing to prioritise maintenance of the highest risk assets and to make contingency arrangements to manage risk of damaged assets. We propose to bid for additional funding in the government’s next spending review.

Where assets are below the required condition this means that work is required, this does not mean that they have structurally failed or that performance in a flood is compromised. If the performance of an asset is reduced, we will take action to ensure that flood risk is effectively managed until the asset is fully repaired or replaced.

Quarter	% Actual (rounded)	% Target
2017/18	97.7%	97.5%
Q1 18/19	97.2%	97.5%
Q2 18/19	96.9%	97.5%
Q3 18/19	96.8%	97.5%
Q4 18/19	97.9%	97.5%
Q1 19/20	97.2%	97.5%
Q2 19/20	96.9%	97.5%
Q3 19/20	96.2%	98%
Q4 19/20	96.1%	98%
Q1 20/21	95.8%	98%
Q2 20/21	95.2%	98%
Q3 20/21	95%	98%

Number of high consequence assets passing

At or above required target condition (Environment Agency)	Below required target condition (Environment Agency)
31,204	1,614

Actions

Action(s)	Owner(s)	Deadline(s)
Repairing and maintaining flood defence assets remain a corporate priority during the current pandemic.	Deputy Director, Asset Performance and Engineering	31/03/2021
Ensuring mitigation measures are in place for below required condition assets to manage risk, pending repairs.	Deputy Director, Asset Management Operations	31/03/2021
Reducing the backlog of asset repair assessments during quarter 4.	Deputy Director, Asset Management Operations	31/03/2021

4. We will deliver our strategic adaptation actions to tackle the climate emergency

Q3 status	Q3 actual	Q3 target	Forecast	Year end target
Reports at Q2 and Q4	Reports at Q2 and Q4	90%	Red	90%

Commentary

We have made some headway towards our actions to prepare for climate change, recorded within our second adaptation report. However, we will not meet our target to complete 90% of actions by April 2021. This is due to a variety of reasons, including our reduced capacity during the COVID-19 crisis. We will review which actions are important to carry forward.

We have completed our assessment of climate risk and we are forming our future set of actions for the next 5 years.

The third adaptation report will include actions from the national flood and coastal erosion risk management strategy for England. We aim to publish this report before summer 2021 and we will propose a change to how we monitor and track actions for the next financial year.

Quarter	% Actual	% Target
Q4 2019/21	76	90
Q2 2020/21	70	90

Actions

Action(s)	Owner(s)	Deadline(s)
Continue with restart after COVID-19, resuming adaptation work.	Adaptation Leads	Ongoing
Concentrate our efforts on our new adaptation report, ensuring that actions are taken against any residual risks.	Executive Director of Environment and Business	31/03/2021
Continue to consider climate change adaptation in our plans, policies and programmes.	Executive Director of Environment and Business	Ongoing
Develop our collaborative action plan for the national flood and coastal erosion risk management strategy by April 2021.	Executive Director of Flood and Coastal Risk Management	Ongoing

5. We have a first class incident response capability

Q3 status	Q3 actual	Q3 target	Forecast	Year end target
Green	6,479	6,000	Green	6,000

Commentary

We estimate there are 6,500 trained and capable incident staff ready to respond to incidents. This is 109% of the 6,000 target.

We have maintained the overall total number of incident staff since the start of the year. The organisation has worked hard to recruit, retain and train a number of capable staff.

We also continue to maintain around 800 people in training who will contribute to our trained and ready workforce, as they become capable and confident in their roles.

Number of staff who are trained and ready to respond to incidents

Quarter	Number
2017 Jan - Mar	6,716
2018 Jan - Mar	6,568
2018 Apr - Jun	6,568
2018 Jul - Sep	6,507
2018 Oct - Dec	6,698
2019 Jan - Mar	6,657
2019 Apr - Jun	6,548
2019 Jul - Sep	6,460
2019 Oct - Dec	6,501
2020 Jan - Mar	6,541
2020 Apr - Jun	6,553
2020 Jul - Sep	6,542
2020 Oct - Dec	6,479

Actions

Action(s)	Owner(s)	Deadline(s)
We introduced a new shadow measure last quarter to complement the number of trained staff and show the number of incident staff who have been active over the past quarter. This will allow us to monitor how frequently our staff have been involved in responding to incidents.	Deputy Director Incident Management and Resilience	01/01/2021
Ensure all incident staff continue to manage their own professional capability through the Incident Management Academy. This will also enable us to accurately capture information for this measure.	Deputy Director Incident Management and Resilience	01/01/2021
We will ensure any effects on incident staff resilience from COVID-19 are managed well through stop, slow, reset planning arrangements and continued support for our people. While we may see an effect on training of new staff, we expect to maintain the overall numbers as incident response is prioritised.	Deputy Director Incident Management and Resilience	01/01/2021

6. Air quality is improving

6.1 Monitor the reductions across 5 priority pollutants: NOX, SOX, NMVOC, NH3 and particulates in the refineries sector (Defra)

Q3 status	Q3 actual	Q3 target (grams per tonne)	Year end forecast	Year end target
Reports in Q4	Reports in Q4	Reports in Q4	Green	<431 Target SOX and <203 Target NOX

Commentary

Emissions of sulphur dioxides and nitrogen oxides are trending below the 2017 baseline. The figures have been reduced due to revised limits in environmental permits during 2018. Reduced operations during the pandemic may have led to plant inefficiencies, which may have had a negative effect on air emissions in 2020.

Actions

Action(s)	Owner(s)	Deadline(s)
Complete checks of pollution inventory data	Area Officers	31/03/2021

7. Our rivers and coasts have better water quality and are better places for wildlife

Q3 Status	Q3 actual (km)	Q3 target	Year end forecast	Year end target (km)
Green	4230	3445	Green	3,900

Commentary

Between October and December 2020, we are delighted to report a further 37 km of enhancements to rivers, lakes and ground waters. This brings the total to over 11,000 km enhanced since the publication of the 2015 updated river basin management plans. This exceeds the target of 8,000 km by December 2021.

These enhancements cover point and diffuse source pollution and address physical modifications. Groundwater quality is enhanced for drinking water protected areas; sewage treatment works; Sites of Special Scientific Interest (SSSI) and places designated to protect habitats and species.

Land and water teams have provided advice and guidance to secure enhancements through Environment Agency regulatory activity. Environment officers have worked with water companies and permit holders to address any misconnections and identify interventions following pollution incidents. For example, a 10 km enhancement on the River Waver, where a new permit has been issued to bring a site under regulatory control. Partnership projects continue to successfully address barriers to fish migration. The OURDouglas catchment partnership project has installed 2 fish passes to improve connectivity over 9.1 km of river for fish movement.

In addition we have protected 11.6 km of rivers from deterioration. Activities have involved working with farmers to resolve issues with slurry and identifying drain surcharge issues caused by blockages. We are aware that the capacity of some area teams will affect their work in quarter 4.

Kilometres of rivers, lakes and coastal waters enhanced this year

Quarter	Actual km	Target km
Q1 2018/19	1,044	1,014
Q2 2018/19	1,213	1,345
Q3 2018/19	1,426	1,602
Q4 2018/19	1,719	2,000
Q1 2019/20	951	970
Q2 2019/20	1,489	1,816
Q3 2019/20	1,575	1,972
Q4 2019/20	1,753	2,300
Q1 2020/21	31	3,900
Q2 2020/21	4,193	1,509
Q3 2020/21	4,230	3,445

Insight cumulative totals

Quarter	Actual km	Target km
Q1 2018/19	4,314	3,745
Q2 2018/19	4,483	4,076
Q3 2018/19	4,696	4,333
Q4 2018/19	4,989	4,731
Q1 2019/20	5,939	5,959
Q2 2019/20	6,479	6,805
Q3 2019/20	6,565	6,961
Q4 2019/20	6,742	7,289
Q1 2020/21	6,774	7,389
Q2 2020/21	10,967	8,000
Q3 2020/21	11,004	8,000

Actions

Action(s)	Owner(s)	Deadline(s)
Set a new target and prepare for continuation of reporting km enhanced when the current reporting cycle finishes in December 2021.	31/12/2021

8. We increase biodiversity and promote an environmental net gain by creating more and better habitats for the benefit of people and wildlife

Q3 status	Q3 actual	Q3 target	Forecast	Year end target
Reports in Q4	Reports in Q4	Reports in Q4	Amber	1,200 Hectares (ha)

Quarter	Hectares created	Target
2014/15	1,869	700
2015/16	575	300
2016/17	424	400
2017/18	619	530
2018/19	460	410
2019/20	3,147	1,280
2020/21	Reports in Q4	1,200

Commentary

Despite a significant Yorkshire project of 190 ha being delayed until 2022, Environment Agency area teams are reporting that we will exceed the national target by 3 ha. This is heavily reliant on funds being released for peatland restoration of 173 ha in Cumbria and Lancashire. The forecast of amber is due to the possible effect of the pandemic on funding and site work.

Actions

Action(s)	Owner(s)	Deadline(s)
Provide support, advice and guidance to area teams to carry out site work once funding is released.	Agriculture, Fisheries and the Natural Environment Biodiversity Manager	31/03/2021

9. We successfully influence planning decisions by local planning authorities

Q3 status	Q3 actual	Q3 target	Year end forecast	Year end target
Green	97.4%	97%	Green	97%

Commentary

Performance for quarter 3 is green with 97.4% against a target of 97%. There were 14 applications not determined in line with our advice, only 2 of which were for ‘major’ development. In 5 out of 8 objections the developer hadn’t demonstrated that the development was safe from flooding or wouldn’t increase flood risk elsewhere. If implemented these 5 permissions would only create 4 new residential units. We objected to one planning application on the grounds of potential risk to protected species and 2 further applications on the potential risk to the water environment. There were 6 further planning applications where requested conditions were not included. These conditions related to pollution control measures, unsuspected land contamination and implementation of flood resilience measures.

Our monitoring this quarter shows how working with developers and local planning authorities has helped resolve significant environmental issues. This could have led to 68 planning applications, with the potential to create over 5,900 new residential units, being refused. Once built, these residential developments will help contribute over £90 million to UK economic output.

Quarter	Total
2016/17	97.4%
2017/18	96.7%
Q1 2018/19	97.2%
Q2 2018/19	97.8%
Q3 2018/19	97.2%
Q4 2018/19	97.2%
Q1 2019/20	97.5%
Q2 2019/20	96.5%
Q3 2019/20	96.3%
Q4 2019/20	96.3%
Q1 2020/21	97.6%
Q2 2020/21	97.4%
Q3 2020/21	97.4%

10. We reduce the number of high risk illegal waste sites

Q3 status	Q3 actual	Q3 target	Year end forecast	Year end target
Green	218	222	Red	216

Commentary

In quarter 3:

• 173 sites were stopped (53 of them high risk, this is the highest number of sites stopped so far this year)
• high risk sites have been reduced by 19
• active national sites have been reduced by 16

To reduce illegal waste sites, Environment Agency staff continue to focus on data quality, along with office based and field work. This strategy has proved effective to date and we hope will be further enhanced by the implementation of the 4P (prevent, pursue, protect and prepare) approach. Other law enforcement bodies use the 4P law enforcement model and it places a greater emphasis on taking a proactive approach to reduce environmental offending. We use intelligence to prepare our response, prevent crime from happening in the first place, disrupt offending, protect the environment and legitimate business from harm and pursue those who offend deliberately or with reckless disregard. Given the rapidly changing nature of the COVID-19 pandemic, there is some uncertainty on how this will affect numbers moving into quarter 4 and beyond.

Quarter	Total	Ceiling target
Baseline	380	380
Q4 17/18	259	223
Q1 18/19	255	254
Q2 18/09	260	240
Q3 18/09	233	219
Q4 18/19	250	196
Q1 19/20	260	196
Q2 19/20	264	196
Q3 19/20	255	196
Q4 19/20	233	196
Q1 20/21	250	233
Q2 20/21	237	227
Q3 20/21	218	222

Actions

Action(s)	Owner(s)	Deadline(s)
Dealing with illegal waste remains a corporate priority during the current pandemic	Lead Area Director for Enforcement	Ongoing

11. A carbon net zero organisation by 2030 (Defra)

Q3 status	Q3 actual	Ceiling target	Year end target	Year end forecast
Green	14,406	21,585	28,781	Green

Commentary

At the end of quarter 3, we are at 67% of our carbon ceiling. Primarily from COVID-19 restrictions we have seen a 35% reduction in our overall direct carbon emissions compared to quarter 3 last year. There was a slight increase in our buildings’ carbon, as more people returned to our buildings and we entered heating season.

We continue to work closely with the COVID-19 Transformation Programme to keep some of the reduced emissions. Travel is 53% lower and buildings is 41% lower compared to Q3 last year. We need to do all we can to avoid a return to significant emissions when restrictions on movement is lifted.

We launched the new homeworking and commuting calculator survey for all staff in quarter 3. The survey indicated staff would like to work more flexibly in future and has potential savings of 4,000 tonnes. If we make strategic decisions over time to change our building opening periods and footage, these potential savings could be greater.

Emissions from our operational activities are 27% lower than last year. This is largely due to a reduction in the use of the Ely-Ouse Water Transfer Scheme this quarter. The National Laboratory Service has seen a drop in its emissions due to a reduction in routine samples. However, this is set to increase as they incorporate the National Fish Laboratories and the COVID-19 waste water project which starts in the satellite laboratory in Exeter Science Park. This is expected to complete 3,200 samples a week once fully operational.

Actions

Action(s)	Owner(s)	Deadline(s)
Approval of the recommendations in the Executive Directors Team (EDT) net zero paper of 21/01/2021 to ensure ongoing implementation in 2021/22.	EDT oversight, Sustainable Business Team	Ongoing

12. We manage our money efficiently

Q3 status	Q3 actual - £million	Q3 budget - £million	Forecast	Year end target
Green	£1073	£1117	Amber	100%

Commentary

We have invested £1.1 billion in the first 3 quarters of 2020/21, a significantly higher amount invested at the same point last year. Following additional flood and coastal risk management (FCRM) and water resource asset funding allocations confirmed in spring, investment has accelerated in quarter 3.

Executive directors regularly review forecasts to manage financial risks and issues due to COVID-19 restrictions. We will implement actions from these reviews in the run up to year end to ensure best use of available funding.

Cumulative expenditure against YTD budget (%)

Quarter	Total
Q1 18/19	97%
Q2 18/19	99%
Q3 18/19	99%
Q4 18/19	100%
Q1 19/20	95%
Q2 19/20	93%
Q3 19/20	96%
Q4 19/20	100%
Q1 20/21	103%
Q2 20/21	93%
Q3 20/21	96%

Cumulative expenditure against YTD budget (£million)

Quarter	Planned profiled cumulative expenditure (£million)	Actual cumulative expenditure (£million)
Q1 18/19	£272	£264
Q2 18/19	£566	£558
Q3 18/19	£865	£857
Q4 18/19	£1,227	£1,227
Q1 19/20	£286	£273
Q2 19/20	£618	£574
Q3 19/20	£926	£892
Q4 19/20	£1,305	£1,303
Q1 20/21	£304	£313
Q2 20/21	£707	£654
Q3 20/21	£1117	£1073

Actions

Action(s)	Owner(s)	Deadline(s)
Highlight risks and issues affecting ability to stay within budget to executive directors and Defra and supporting the Environment Agency to make best use of available funding.	Director of Finance	31/03/2021

13. We have a diverse workforce

The proportion of our staff who are from a black, asian and minority ethnic background (BAME %)

Q3 status	Q3 actual	Target	Year end forecast	Year end target
Red	4.4%	14%	Red	14%

Commentary

In quarter 3 the proportion of BAME employees stood at 4.4%, marginally lower than in quarter 2. Since the executive directors team approved investment in 2019/20 for equality, diversity and inclusion (EDI) and network resilience, development has been positive. Our target for 2020/21 remains 14%. Quarter 3 saw 11 new BAME recruits out of 190 starters. This represents 8% of all external recruits, similar to quarter 2. The headcount dropped by one from quarter 2 2020/21 to 483. In quarter 3, 8 BAME employees left out of 105 leavers which represents 8% of all leavers in quarter 3.

The next step of the race action plan is the launch of a staff survey on race and the launch of exit interviews to provide valuable feedback.

BAME staff as % of all staff

2020 target = 14%

Quarter	Total
Q2 2016/17	3.7%
Q3 2016/17	3.7%
Q4 2016/17	3.8%
Q1 2017/18	4.0%
Q2 2017/18	4.0%
Q3 2017/18	3.8%
Q4 2017/18	3.8%
Q1 2018/19	3.9%
Q2 2018/19	4.0%
Q3 2018/19	4.0%
Q4 2018/19	4.1%
Q1 2019/20	4.3%
Q2 2019/20	4.3%
Q3 2019/20	4.3%
Q4 2019/20	4.4%
Q1 2020/21	4.4%
Q2 2020/21	4.5%
Q3 2020/21	4.4%

The proportion of our executive managers who are female

Q3 status	Q3 actual	Target	Forecast	Year end target
Red	43%	50%	Red	50%

Commentary

The percentage of female executive managers (EMs) is 43% against the target of 50%. This is slightly more than the 42% at quarter 2 2020/21, with the headcount rising from 39 to 40 out of a total EM headcount of 93. The percentage of female grade 7 employees has increased to 34% (180) the percentage has changed little over the last 6 quarters.

We are continuing work on a new equality, diversity and inclusion (EDI) toolkit and reviewing our university focused outreach work. We have developed more inclusive recruitment with diverse members of staff supporting assessments. For 2020/21 we are prioritising work around our culture and race and are developing a race action plan as part of an overall refreshed EDI plan.

Proportion of Executive Managers (EMs) who are female %

2020 target = 50%

Quarter	Total
Q2 2016/17	36%
Q3 2016/17	34%
Q4 2016/17	37%
Q1 2017/18	38%
Q2 2017/18	37%
Q3 2017/18	35%
Q4 2017/18	34%
Q1 2018/19	34%
Q2 2018/19	34%
Q3 2018/19	34%
Q4 2018/19	35%
Q1 2019/20	41%
Q2 2019/20	41%
Q3 2019/20	41%
Q4 2019/20	43%
Q1 2020/21	44%
Q2 2020/21	42%
Q3 2020/21	43%

Actions

Action(s)	Owner(s)	Deadline(s)
Unconscious bias training for interview	Executive Director FCRM	Ongoing
Development programmes and coaching for BAME staff		Ongoing
Development programmes and coaching for female staff		Ongoing
Active support for Brunel and associated engagement initiatives		Ongoing

14. We have the lowest possible lost time incident (LTI) frequency rate

Q3 status	Q3 actual	Ceiling rate	Forecast	Year end target
Green	0.08	0.11	Green	0.11

Commentary

Lost Time Incident Frequency Rate (LTIFR) is a universally accepted indicator of health and safety performance. We define lost time incidents as work related injuries resulting in a day or more lost time. Using such a conservative definition, plus a very low ceiling of 0.11 injuries per 100,000 hours worked, creates a very challenging aim for our overall health safety and wellbeing (HSW) performance.

Quarter 3 saw a further return to normal activities in the field, although most office work continues to be done at home. Therefore, the number of incidents still remain influenced by the change in working patterns due to COVID-19. Nonetheless we can infer more from this data compared to quarters one and 2 and consider this a more realistic representation of our performance.

Lost time incident frequency rate

12 month rolling average

Quarter	Number
July 2018	0.18
August 2018	0.17
September 2018	0.16
October 2018	0.16
November 2018	0.13
December 2018	0.13
January 2019	0.14
February 2019	0.13
March 2019	0.13
April 2019	0.12
May 2019	0.13
June 2019	0.11
July 2019	0.11
August 2019	0.10
September 2019	0.11
October 2019	0.09
November 2019	0.09
December 2019	0.09
January 2020	0.13
February 2020	0.13
March 2020	0.13
April 2020	0.13
May 2020	0.13
June 2020	0.12
July 2020	0.09
August 2020	0.09
September 2020	0.10
October 2020	0.08
November 2020	0.07
December 2020	0.08

Number of LTIs

Quarter	Number
Q1 2016/17	4
Q2 2016/17	6
Q3 2016/17	5
Q4 2016/17	4
Q1 2017/18	7
Q2 2017/18	6
Q3 2017/18	13
Q4 2017/18	6
Q1 2018/19	6
Q2 2018/19	5
Q3 2018/19	6
Q4 2018/19	6
Q1 2019/20	5
Q2 2019/20	5
Q3 2019/20	7
Q4 2019/20	3
Q1 2020/21	1
Q2 2020/21	9
Q3 2020/21	3

Actions

Action(s)	Owner(s)	Deadline(s)
Implement the Health, Safety and wellbeing plan for 2020/21	Executive Director of Operations	Q4 20/21