Corporate report

Environment Agency corporate scorecard 2020 to 2021 - quarter one

Published 18 February 2021

The Environment Agency corporate scorecard shows a high level overview of our performance against our environmental and business aims.

We update the Environment Agency’s executive directors and the board on the corporate scorecard progress every 3 months. Our corporate scorecard enables us to monitor how well we are achieving our stated aims as set out in the Environment Agency Action plan. It is also shared with the Department for Environment, Food and Rural Affairs (Defra).

Corporate scoreard 2020 to 2021 quarter (Q) one starts 1 April 2020 and ends 30 June 2020. The year end is 31 March 2021.

1. Corporate scorecard summary page

The Environment Agency use a red amber green system to see at a glance how we are performing. They are:

  • green which means we are performing at or above the target(s) set
  • amber which means we are falling slightly short of the target
  • red which means there are improvements to be made

This table shows the red, amber green scores for the 13 measures plus the actual and target figures.

1.1 A nation resilient to climate change

By 2025 we will have created more climate resilient places and infrastructure, by ensuring the nation is prepared for flooding, coastal change and drought

Measure title Units Q1 Actual Q1 Target Year end target Q1 Status Year end forecast
We reduce the risk of flooding for more households (Defra) Number of households better protected 244,755 243,000 300,000 Green Green
We maintain our flood and costal risk management assets at or above the target condition (Defra) % of high risk assets at target condition 95.8% 98% 98% Red Red

By 2025 we will be a stronger leader on climate adaptation and resilience, encouraging others to act now on the climate emergency

Measure title Units Q1 Year to date actual Q1 Year to date target Year end target Q1 Year to date status Year end forecast
We will deliver our strategic adaptation actions to tackle the climate emergency (Defra) Actions Reports in Q2 Reports in Q2 90% minimum Reports in Q2 Green

By 2025 we will be a recognised and trusted incident management organisation responding rapidly to environmental emergencies to protect people and the environment

Measure title Units Q1 Year to date actual Q1 Year to date target Year end target Q1 Year to date status Year end forecast
We have a first class incident response capability - number of staff trained and ready to respond to incidents (Defra) Number of people 6,553 6,000 6,000 Green Green

1.2 Healthy air, land and water

By 2025 our air will be cleaner and healthier

Measure title Units Q1 Year to date actual Q1 Year to date target Year end target Q1 Year to date status Year end forecast
Air quality is improving - Monitor the reductions across 5 priority pollutants: NOX (Oxides of Nitrogen), SOX (Oxides of Sulphur), NMVOC (Non-methane volatile organic compound), NH3 (Ammonia) and Particulates in the refineries sector (Defra) % reduction grams per tonne Reports in Q4 Reports in Q4 <431 SOX / <203 NOX Reports in Q4 Green

By 2025 our rivers, lakes, groundwater and coasts will have better water quality and will be better places for people and wildlife

Measure title Units Q1 Year to date actual Q1 Year to date target Year end target Q1 Year to date status Year end forecast
Our rivers and coasts have better water quality and are better places for wildlife. (Defra) Kilometres (km) 31 100 3,900 Red Amber

By 2025 our air, land and water is better protected and enhanced

Measure title Units Q1 Year to date actual Q1 Year to date target Year end target Q1 Year to date status Year end forecast
We increase biodiversity and encourage an environmental net gain by creating more and better habitats for the benefit of people and wildlife (Defra) Hectares created and habitat restored Reports in Q4 Reports in Q4 1,200 Hectares total Reports in Q4 Amber

1.3 Green growth and a sustainable future

By 2025 we will achieve cleaner growth by supporting businesses and communities to make good choices, through our roles as a regulator, adviser, operator and enabler

Measure title Units Q1 Year to date actual Q1 Year to date target Year end target Q1 Year to date status Year end forecast
We successfully influence planning decisions by local authorities % decision notices successfully influenced 97.6% 97.0% 97.0% Green Green

By 2025 we will have cut waste crime and helped develop a circular economy

Measure title Units Q1 Actual Q1 Target Year end target Q1 Status Year end forecast
We reduce the number of high risk illegal waste sites (Defra) Number of high waste sites 250 233 216 Amber Red

By 2025 we will be on track to deliver our sustainable business commitments, including to be net zero by 2030

Measure title Units Q1 Actual Q1 Target Year end target Q1 Status Year end forecast
A carbon net zero organisation by 2030 (Defra) Tonnes of carbon 5124 7195 28,781 Green Green

1.4 Enabling outcomes: life enhancing organisation - how we will deliver our actions: our people and our values

Measure title Units Q1 Year to date actual Q1 Year to date target Year end target Q1 Year to date status Year end forecast
We manage our money efficiently % spend on budget 103% 100% 100% Amber Green
We have a diverse workforce: a) The proportion of our staff are from black, Asian and minority ethnic (BAME) % of workforce 4.4% 14% 14% Red Red
We have a diverse workforce: b) The proportion of our executive managers who are female % of executive manager workforce 44% 50% 50% Red Red
We have the lowest possible lost time incident (LTI) frequency rate LTI frequency rate per 100,000 hours 0.08 0.11 0.11 Green Green

Key: (Defra) this measure is reported to Defra on the Defra scorecard

2. We reduce the risk from flooding to more households

Q1 Status Q1 actual Cumulative target Forecast Year end target
Green 244,755 243,000 Green 300,000

Commentary

Fifteen separate projects have better protected 2,412 homes in quarter one of 2020/21 bringing the cumulative total since April 2015 to 245,755.

The Duke Shore Wharf, London scheme protected 1,530 homes from flooding.

At the end of quarter one 2020/21 we remain on track to meet the 300,000 homes better protected target. However the COVID-19 pandemic has introduced more uncertainty in our forecasts.

Houses protected

2020/21 programme cumulative target = (300,000)

Quarter Total
Q1 2018/19 144,210
Q2 2018/19 146,274
Q3 2018/19 155,385
Q4 2018/19 193,604
Q1 2019/20 195,255
Q2 2019/20 200,425
Q3 2019/20 203,769
Q4 2019/20 242,343
Q1 2020/21 244,755

3. We maintain our flood and coastal risk management assets at or above the target condition

Q1 Status Q1 actual Target Green Year end target
Red 95.8% 98% Red 98%

Commentary

The national position has reduced, from 96.1% in 2019/20 quarter four, to 95.8% in quarter one, against the 2020/21 target of 98%. The asset condition is due to increased damage during multiple significant flood events in 2019 and 2020. COVID-19 restrictions have slowed our repair and asset inspection programmes. We will complete the backlog of inspections during quarter two. The government has provided £120 million of additional funding for asset repairs that are now underway or planned in 2020/21.

During quarter two we are giving priority to asset inspection, assessment and repairs. We are working to ensure that we:

  • understand the risks from assets below condition
  • complete all , or where practicable, mitigation is in place as we approach winter

Based on the current information about asset condition and repair programmes, we do not expect to reach the 98% national target this year.

Assets that are below the required condition means work is required. It does not mean it has structurally failed or that performance in a flood would be compromised. If the performance of an asset is reduced, we will take action, where practicable, to manage the flood risk effectively until the asset is fully repaired or replaced.

Quarter % Actual (Rounded) % Target
2017/18 97.7% 97.5%
Q1 18/19 97.2% 97.5%
Q2 18/19 96.9% 97.5%
Q3 18/19 96.8% 97.5%
Q4 18/19 97.9% 97.5%
Q1 19/20 97.2% 97.5%
Q2 19/20 96.9% 97.5%
Q3 19/20 96.2% 98%
Q4 19/20 96.1% 98%
Q1 20/21 95.8% 98%

Number of high consequence assets passing

At or above required target condition (Environment Agency) Below required target condition (Environment Agency)
31,195 1,366

Actions

Action(s) Owner(s) Deadline(s)
Repairing and maintaining flood defence assets remain a corporate priority during the current pandemic. Deputy Director, Asset Performance and Engineering 30/10/2020
Reducing the backlog of asset inspections. Deputy Director, Portfolio assurance 30/10/2020
Reducing the backlog of asset repair assessments. Deputy Director, Portfolio assurance 30/10/2020

4. We will deliver our strategic adaptation actions to tackle the climate emergency

Q1 Status Q1 actual Q1 target Forecast Year end target
Reports in Q2 and Q4 Reports in Q2 and Q4 Reports in Q2 and Q4 Green 90%

Work on climate adaptation was stopped or slowed across the Environment Agency during quarter one in order to focus on our response to COVID-19. Planned adaptation activity has resumed, including new work to develop our adaptation strategy. We have launched a climate change programme. It aligns all our work to respond to the climate emergency and build climate resilience.

5. We have a first class incident response capability

Q1 Status Q1 actual Q1 target Forecast Year end target
Green 6,553 6,000 Green 6,000

We estimate that there are 6,553 trained and capable incident staff ready to respond to incidents. This is 109% of the target 6,000.

There has been little variation in the total number of incident staff since last quarter during what has been a busy period responding to the Coronavirus pandemic.

We continue to maintain a strong pool of around 800 people in training who will contribute to our trained and ready workforce as they become capable and confident in their roles.

Number of staff who are trained and ready to respond to incidents

Quarter Number
2017 Jan - Mar 6,716
2018 Jan - Mar 6,568
2018 Apr - Jun 6,568
2018 Jul - Sep 6,507
2018 Oct - Dec 6,698
2019 Jan - Mar 6,657
2019 Apr - Jun 6,548
2019 Jul - Sep 6,460
2019 Oct - Dec 6,501
2020 Jan - Mar 6,541
2020 Apr - Jun 6,553

Actions

Action(s) Owner(s) Deadline(s)
We will continue to reflect the contribution of people who do not have an incident role but play a critical role in our incident response through their day job. Deputy Director Incident Management and Resilience 30/09/2020
Ensure all incident staff continue to manage their own professional capability through the Incident Management Academy. This will also enable us to accurately capture information for this measure. Deputy Director Incident Management and Resilience 30/09/2020
Continue to support a culture that gives the ability to balance our incident and day job roles by promoting personal resilience, and stop, slow, reset initiatives. Deputy Director Incident Management and Resilience 30/09/2020
We will ensure any effects on incident staff resilience from COVID-19 are managed effectively through stop slow reset planning arrangements and continued support for our people. Whilst we may see an affect on training of new staff, we expect the overall numbers to be maintained as incident response is prioritised. Deputy Director Incident Management and Resilience 30/09/2020

6. Air quality is improving

6.1 Monitor the reductions across 5 priority pollutants: NOX, SOX, NMVOC, NH3 and Particulates in the refineries sector (Defra)

Q1 Status Q1 actual Q1 target (grams per tonne) Year end Forecast Year end target
Reports in Q4 Reports in Q4 Reports in Q4 Green <431 Target SOX and <203 Target NOX

Commentary

Emissions of sulphur dioxides and nitrogen oxides are trending below the 2017 baseline. We have reduced the figures due to revised limits in environmental permits during 2018.

7. Our rivers and coasts have better water quality and are better places for wildlife

Q1 Status Q1 actual (km) Q1 target Year end Forecast Year end target (km)
Red 31 100 Amber 3,900

Due to the effect of COVID-19 most of our areas have been unable to report any kilometres (km) enhanced this quarter. COVID-19 has also affected the ability of our partners (water companies and the third sector) to provide us with data on their contribution to the number of enhanced kilometres.

Usually in quarter one we see the highest number of enhanced kilometres reported. The low number reported this quarter indicates the unprecedented circumstances of the pandemic. But, this is a reporting anomaly. The projects to enhance kilometres of the water environment will have been completed. We therefore expect the number to increase in future quarters as we include reports of completed projects in the running total.

During quarter one of 2020/21 we and our partners reported 31km of enhancements to the water environment. This brings the total to 6774 km since we published the updated river basin management plans in 2015.

We also protected 69 km of the water environment from deterioration. We did this by:

  • taking steps to control the aggressively invasive Floating Pennywort along tributaries of the River Witham in Lincolnshire
  • improving environmental protections through permit reviews in the East Midlands

Kilometres of rivers, lakes and coastal waters enhanced this year

Quarter Actual km Target km
Q1 2018/19 1,044 1,014
Q2 2018/19 1,213 1,345
Q3 2018/19 1,426 1,602
Q4 2018/19 1,719 2,000
Q1 2019/20 951 970
Q2 2019/20 1,489 1,816
Q3 2019/20 1,575 1,972
Q4 2019/20 1,753 2,300
Q1 2020/21 31 3,900

Insight cumulative totals

Quarter Actual km Target km
Q1 2018/19 4,314 3,745
Q2 2018/19 4,483 4,076
Q3 2018/19 4,696 4,333
Q4 2018/19 4,989 4,731
Q1 2019/20 5,939 5,959
Q2 2019/20 6,479 6,805
Q3 2019/20 6,565 6,961
Q4 2019/20 6,742 7,289
Q1 2020/21 6,774 7,389

Actions

Action(s) Owner(s) Deadline(s)
Area leads who have not captured figures in quarter one to carry them forward to quarter two 2020/21. Area reporting leads 14/09/2020

8. We increase biodiversity and promote an environmental net gain by creating more and better habitats for the benefit of people and wildlife

Q1 Status Q1 actual Q1 target Forecast Year end target
Reports in Q4 Reports in Q4 Reports in Q4 Amber 1,200 Hectares (ha)
Quarter hectares created Target
2014/15 1,869 700
2015/16 575 300
2016/17 424 400
2017/18 619 530
2018/19 460 410
2019/20 3,147 1,280
2020/21 Reports in Q4 1,200

Commentary

Initial indications are that we will slightly exceed the target and create or restore 1,206 ha of priority habitat. However, uncertainty around current and future working patterns and ongoing availability of funding lowers our confidence in many projects. The year-end forecast is therefore set at amber.

Actions

Action(s) Owner(s) Deadline(s)
Provide ‘Restart technical advice’ to area teams to overcome COVID-19 delays and enhance provision. Agriculture, Fisheries and the Natural Environment Biodiversity Manager 01/08/2020

9. We successfully influence planning decisions by local planning authorities

Q1 Status Q1 actual Q1 target Year end forecast Year end target
Green 97.6% 97% Green 97%

Performance for quarter one is 97.6%. The target is 97% and therefore the year-end forecast is green. There were 11 applications which were not determined in line with our advice. Three of these were for ‘major’ development. In all but one case our objections related to flood risk issues. Six of these were where the developer had not demonstrated that the development was safe from flooding and would not increase flood risk elsewhere. We objected to one planning application on biodiversity and pollution control grounds. The developer had not provided enough information for us to assess:

  • the effects on an adjacent Special Area of Conservation (SAC)
  • whether the use of non-mains foul drainage would adversely effect the water environment or not

The applications determined contrary to advice will, if built, result in 8 residential units at risk of flooding. In contrast, by working with developers and local planning authorities (LPAs) we have resolved significant environmental issues. If we had not resolved these issues, 68 planning applications with the potential to create 7000 new residential units would have been refused. These residential developments, once built, will help contribute over £100 million to UK economic output.

Quarter Total
2016/17 97.4%
2017/18 96.7%
Q1 2018/19 97.2%
Q2 2018/19 97.8%
Q3 2018/19 97.2%
Q4 2018/19 97.2%
Q1 2019/20 97.5%
Q2 2019/20 96.5%
Q3 2019/20 96.3%
Q4 2019/20 96.3%
Q1 2020/21 97.6%

Actions

Action(s) Owner(s) Deadline(s)
National Office Sustainable Places are working with area colleagues to investigate why LPAs are not making decisions in line with our advice. There are currently no discernible trends or common issues, except for one relating to residual flood risk for some developments protected by the Thames Barrier. This is being discussed with local Environment Agency staff and we will ensure that any lessons learned are shared more widely. Relevant Area Environment, Planning and Engagement Managers 30/09/2020

10. We reduce the number of high risk illegal waste sites

Q1 Status Q1 actual Q1 target Year end forecast Year end target
Amber 250 233 Red 216

Commentary

In quarter one, the total number of high risk active sites is 250. The target is 233 so the year-end forecast is amber.

In quarter one the total number of all active illegal waste sites, including those that are high risk, has reduced by 68. At 604 we have the lowest number of active sites since quarter four in 2016/17. The number of active sites over 2 years old has gone up slightly to 164.

The majority of Environment Agency area teams have seen little change in the number of active sites since quarter four of last year. They’ve recorded fewer sites than the previous quarter or have increased numbers by only one or 2 sites.

COVID-19 has effected both the reporting of illegal activity and the way in which we substantiate new incident reports. During quarter 2 we will look to undertake risk based field work and this is likely to increase active site figures.

Quarter Total Ceiling target
Baseline 380 380
Q4 17/18 259 223
Q1 18/19 255 254
Q2 18/09 260 240
Q3 18/09 233 219
Q4 18/19 250 196
Q1 19/20 260 196
Q2 19/20 264 196
Q3 19/20 255 196
Q4 19/20 233 196
Q1 20/21 250 233

Actions

Action(s) Owner(s) Deadline(s)
Dealing with illegal waste remains a corporate priority during the current pandemic. Lead Area Director for Enforcement Ongoing

11. A carbon net zero organisation by 2030 (Defra)

Q1 Status Q1 actual Ceiling target Year end target Year end forecast
Green 5,124 7,195 28,781 Green

At the end of quarter one, we are at 71% of the quarter one profiled target and 18% against the total target for the year.

This year we are aiming for an ambitious 8% annual reduction versus last year, to a total of 28,720 tonnes.

Due to the pandemic the majority of our offices have remained shut (except for incident response) since the start of the lockdown on 23 March 2020. As a result, we have seen a 37% reduction in emissions from offices and labs compared to quarter one last year.

We are discussing this with colleagues in Facilities Management to help understand the office emissions.

Emissions from business travel have declined by 52% compared to quarter one last year, saving roughly 1,178 tonnes so far. Emissions from operational activities have reduced by 37% (1,430 tonnes) compared to quarter one last year. Some parts of the country are now in prolonged dry weather conditions and more areas are preparing for the same conditions. Our largest water resources pumps at the Ely-Ouse Transfer Scheme started to operate in April 2020, however the emissions remain significantly (62%) lower (1,500 tonnes) than quarter one last year.

Actions

Action(s) Owner(s) Deadline(s)
12 approved recommendations from Executive Directors Team (EDT) on 25/06/20 to be actioned: including net zero roadmap, delivery of ‘quick wins’, review of organisational design to integrate sustainability and development of engagement plan. EDT oversight, Sustainable Business Team 31/12/2020
Restart to be considered through sustainability lens: particularly for activities or ways of working which could safely, affordably and appropriately evolve to incorporate carbon reduction, for example continued reduction of travel emissions. Executive Directors, Directors and Deputy Directors Ongoing

12. We manage our money efficiently

Q1 Status Q1 actual - £million Q1 budget - £million Forecast Year end target
Amber £313 £304 Green 100%

We invested £313 million in quarter one of 2020/21. This is higher than the amount invested at the same point last year. The proportion of full year budget invested (18%) is a little lower than in the quarter one of 2019/20. This reflects the higher overall budget for this year following significant additional FCRM funding announced in the Spring budget. This additional budget includes funds to repair and improve assets damaged in severe flooding last autumn and winter.

Our Finance department is working closely with directors to complete the allocation of budgets to business units, including the additional funding. We are supporting our staff to manage their programmes of work to ensure they keep to their budgets by the year end.

Cumulative expenditure against YTD budget (%)

Quarter Total
Q1 18/19 97%
Q2 18/19 99%
Q3 18/19 99%
Q4 18/19 100%
Q1 19/20 95%
Q2 19/20 93%
Q3 19/20 96%
Q4 19/20 100%
Q1 20/210 103%

Cumulative expenditure against YTD budget (£million)

Quarter Planned profiled cumulative expenditure (£million) Actual cumulative expenditure (£million)
Q1 18/19 £272 £264
Q2 18/19 £566 £558
Q3 18/19 £865 £857
Q4 18/19 £1,227 £1,227
Q1 19/20 £286 £273
Q2 19/20 £618 £574
Q3 19/20 £926 £892
Q4 19/20 £1,305 £1,303
Q1 20/21 £304 £313

Actions

Action(s) Owner(s) Deadline(s)
Conduct a mid year financial review to be presented to Environment Agency executive directors. Director of Finance 31/10/2020

13. We have a diverse workforce

The proportion of our staff who are from a black, asian and minority ethnic background (BAME %)

Q1 Status Q1 actual Target Year end forecast Year end target
Red 4.4% 14% Red 14%

In quarter one the proportion of BAME employees in the Environment Agency remained 4.4%. Since the Environment Agency’s executive directors team approved investment in 2019/20 for equality, diversity and inclusion (EDI) and network resilience, there has been some advancement. While BAME representation has increased by only 1.5% over 12 years, over a third of this was over the last 2 years. Our target remains 14%. Quarter one saw 9 new BAME recruits out of 93 starters, amounting to 9.7% of all external recruits. In quarter one, 91 employees left the Environment Agency. Five of these were BAME employees which is 5% of the total. This year we are prioritising a system for exit interviews to help understand why people leave and improve retention.

BAME staff as % of all staff

2020 target = 14%

Quarter Total
Q2 2016/17 3.7%
Q3 2016/17 3.7%
Q4 2016/17 3.8%
Q1 2017/18 4.0%
Q2 2017/18 4.0%
Q3 2017/18 3.8%
Q4 2017/18 3.8%
Q1 2018/19 3.9%
Q2 2018/19 4.0%
Q3 2018/19 4.0%
Q4 2018/19 4.1%
Q1 2019/20 4.3%
Q2 2019/20 4.3%
Q3 2019/20 4.3%
Q4 2019/20 4.4%
Q1 2020/21 4.4%

The proportion of our executive managers who are female

Q1 Status Q1 actual Target Forecast Year end target
Red 44% 50% Red 50%

The percentage of female executive managers (EMs) is slightly ahead of the target of 43% at quarter 4 2019/20. The number of female EMs rose to 40 out of a total of 92 EMs. The percentage of female grade 7 employees has decreased slightly to 32% (164). This percentage has changed little over the last 6 quarters

We continue to work on a new equality, diversity and inclusion (EDI) toolkit and review our university focused outreach work. We have developed more inclusive recruitment with a diverse range of staff supporting assessments. In 2020/21 we are prioritising work around our culture and race. We will support this by developing a plan to improve EDI in the Environment Agency.

Proportion of executive managers (EMs) who are female %

2020 target = 50%

Quarter Total
Q2 2016/17 36%
Q3 2016/17 34%
Q4 2016/17 37%
Q1 2017/18 38%
Q2 2017/18 37%
Q3 2017/18 35%
Q4 2017/18 34%
Q1 2018/19 34%
Q2 2018/19 34%
Q3 2018/19 34%
Q4 2018/19 35%
Q1 2019/20 41%
Q2 2019/20 41%
Q3 2019/20 41%
Q4 2019/20 43%
Q1 2020/21 44%

Actions

Action(s) Owner(s) Deadline(s)
Unconscious bias training for interview Executive Director FCRM Ongoing
Development programmes and coaching for BAME staff   Ongoing
Development programmes and coaching for female staff   Ongoing
Active support for Brunel and associated engagement initiatives   Ongoing

14. We have the lowest possible lost time incident (LTI) frequency rate

Q1 Status Q1 actual Ceiling rate Forecast Year end target
Green 0.08 0.11 Green 0.11

We define lost time incidents as work related injuries resulting in a day or more lost time. The year-end target is 0.11 injuries per 100,000 hours worked. Using such a conservative definition and a low target creates a very challenging aspiration for our overall health safety and wellbeing (HSW) performance. The fact that we are usually close to the target indicates that everything we do to manage and improve our HSW is reducing the numbers of significant injuries to our people.

The further reduction in quarter one is heavily influenced by the significant reduction in some activities during the COVID-19 lockdown. As a result, we cannot properly infer anything from the result in terms of what it indicates for our overall HSW performance. We will re-evaluate our performance once we have quarter 2 data, with re-start enabling us to undertake more work activities.

Lost time incident frequency rate

12 month rolling average

Quarter Number
July 2018 0.18
August 2018 0.17
September 2018 0.16
October 2018 0.16
November 2018 0.13
December 2018 0.13
January 2019 0.14
February 2019 0.13
March 2019 0.13
April 2019 0.12
May 2019 0.13
June 2019 0.11
July 2019 0.11
August 2019 0.10
September 2019 0.11
October 2019 0.09
November 2019 0.09
December 2019 0.09
January 2020 0.13
February 2020 0.13
March 2020 0.13
April 2020 0.13
May 2020 0.13
June 2020 0.12

Number of LTIs

Quarter Number
Q1 2016/17 4
Q2 2016/17 6
Q3 2016/17 5
Q4 2016/17 4
Q1 2017/18 7
Q2 2017/18 6
Q3 2017/18 13
Q4 2017/18 6
Q1 2018/19 6
Q2 2018/19 5
Q3 2018/19 6
Q4 2018/19 6
Q1 2019/20 5
Q2 2019/20 5
Q3 2019/20 7
Q4 2019/20 3
Q1 2020/21 1

Actions

Action(s) Owner(s) Deadline(s)
Implement the Health, Safety and Wellbeing plan for 2019/20 Executive Director of Operations Q4 19/20