Corporate report

Environment Agency corporate scorecard quarter one 2018 to 2019

Published 13 December 2018

The Environment Agency corporate scorecard shows a high level overview of our performance against our environmental and business aims.

The scorecard is reported every 3 months to executive directors and the board within the Environment Agency. Our Corporate Scorecard enables us to monitor how well we are achieving our stated aims as set out in the Environment Agency Action plan. It is also shared with the Department for environment, food and rural affairs (Defra), and is published here. Our corporate scorecard measures also contribute towards the wider Defra single departmental plan.

1. Corporate scorecard summary page

We use a red amber green system to see at a glance how we are performing. Green means we are performing at or above the target(s) set, amber means we are falling slightly short of the target and red means there is improvements to be made.

This table shows the red, amber green scores for the 12 measures plus the actual and target figures.

1.1 Protecting and improving the environment

Measure title	Units	Q1 Year to date actual	Q1 Year to date target	Year end target	Q1 year to date status	Forecast
The water environment is healthier (Defra)	Kilometres	1,044	1,014	2,000	Green	Green
We protect people, the environment and wildlife by reducing serious pollution incidents (Defra)	Number of incidents in the last 12 months	401	400	400	Amber	Amber
We create new habitats (Defra)	Hectares created	Reports in Q4	Reports in Q4	410 Hectares	Green	Green
We reduce the number of high risk illegal waste sites (Defra)	Number of high waste sites	255	254	196	Amber	Red
We reduce reduce the risk of flooding for more households (Defra)	Number of households better protected	144,210	144,000	185,00	Green	Green
We maintain our flood and costal risk management assets at or above the target condition (Defra)	% of high risk assets at target condition	97.2%	97.5%	97.5%	Amber	Green
We have a first class incident response capability - number of staff trained and ready to respond to incidents (Defra)	Number of people	6,568	6,500	6,500	Green	Green
We successfully influence planning decisions by local authorities	% decision notices successfully influenced	96.5%	97.0%	97.0%	Amber	Green

1.2 Outstanding organisation

Measure title	Units	Q1 Year to date actual	Q1 Year to date target	Year end target	Q1 year to date status	Forecast
We manage our money efficiently	% spend on budget	97%	100%	100%	Green	Green
We reduce our carbon footprint	Tonnes of carbon dioxide	4,294	5,333	32,000	Green	Green
we have a diverse workforce: a) The proportion of our staff are from black, Asian and minority ethnic (BAME)	% of workforce	3.9%	14%	14%	Red	Red
we have a diverse workforce: b) The proportion of our executive managers who are female	% of executive manager workforce	34%	50%	50%	Red	Red
We provide a safe place to work	LTI frequency rate per 100,000 hours	0.17	0.11	0.11	Red	Green

Key: (DEFRA) this measure is reported to Defra on the Defra scorecard

2. The water environment is healthier

Q1 Status	Q1 actual (km)	Q1 target	Year end forecast	Year end target (km)
Green	1,044	1,014	Green	2,000

Working with partners we have enhanced 4,314km of the water environment. This quarter we have boosted the total by enhancing 1,044km; half way to our target of 2,000km for this year. The majority of the 4,314km had come from 2017/18 programme delivery.

Works to enhance water courses have focused on; improving the physical conditions, reducing the impact of diffuse and point sources of pollution and abstraction and flow pressure enhancements. Some of the greatest lengths of enhancements have come from protecting eels by improving passage and preventing their removal from the river system at an abstraction point, improved sewage treatment, controlling Pennywort and activities to reduce phosphate pollution. Water companies have delivered 126km of abstraction and flow pressure enhancements, e.g. reducing abstraction in Hertfordshire and North London and Wessex.

Following a trial to record actions taken to prevent and reverse deterioration we will now also report ‘kilometres protected’. We have protected an additional 651km of the water environment. This is mainly through water companies improving their assets. A Safe Guard Zone project in a chalk aquifer of East Anglia and remediation of Lower Thames Gravels following a fuel leak incident in Hertfordshire and North London have both improved groundwater protection.

As we approach Brexit there is a potential for some funding mechanisms to become unavailable and therefore capacity to make enhancements to become more uncertain.

Kilometres of rivers, lakes and coastal waters enhanced this year

Quarter	Actual km	Target km
Q1 2017/18	896	583
Q2 2017/18	971	959
Q3 2017/18	1,156	1,156
Q4 2017/18	2,038	1,500
Q1 2018/19	1,044	1,014

Cumulative KM enhanced since April 2016

Quarter	Actual km	Target km
Q1 2017/18	2,127	1,814
Q2 2017/18	2,202	2,190
Q3 2017/18	2,387	2,387
Q4 2017/18	3,269	2,731
Q1 2018/19	4,314	3,745

3 We protect people, the environment and wildlife by reducing serious pollution incidents

Q1 Status	Q1 actual (+10%)	Ceiling target	forecast	Year end target
Amber	401 (441)	400	Amber	400

Performance - no. of category 1 and 2 pollution incidents

Quarter	Cat 1	Cat 2	+10%	Q Total actual cat 1 and 2 shown	Target
2011/12 Q4	47	552	N/A	599	560
2012/13 Q4	46	485	N/A	531	532
2013/14 Q4	60	636	N/A	696	436
2014/15 Q4	56	546	N/A	602	631
2015/16 Q4	66	441	N/A	507	631
2016/17 Q4	54	441	N/A	495	553
2017/18 Q1	50	431	N/A	481	496
2017/18 Q2	43	372	N/A	415	496
2017/18 Q3	44	375	N/A	419	496
2017/18 Q4	53	373	4	426	496
2018/19 Q1	52	349	40	401	400

After seeing a significant rise in pollution incidents in 2013 we have targeted the sectors showing the poorest performance. For each sector we developed Pollution Incident Reduction Plans which we are now delivering. These are showing good results, but we will remain vigilant because incidents can be weather-related and will continue to show some seasonal variations

The data shown here is using initial quarterly data which is subject to change. The results for the most recent quarters are likely to increase in future reports due to the inherent lag time in investigating and recording all the necessary incident details onto the reporting system.

Illegal Waste main contributors

Quarter	Illegal waste site	Burning of waste	Unauthorised waste management activity	Fly-tipping	Other
2017 Jul - Sep	6	2	0	0	0
2017 Oct - Dec	4	3	2	1	0
2018 Jan - Mar	9	1	1	1	1
2018 Apr - Jun	10	2	1	1	1

Category 1 and 2 incidents from illegal waste management

Quarter	Total
2013 Jan -Mar	15
2013 Apr - Jun	24
2013 Jul - Sep	14
2013 Oct - Dec	19
2014 Jan - Mar	19
2014 Apr - Jun	16
2014 Jul - Sep	16
2014 Oct - Dec	17
2015 Jan - Mar	17
2015 Apr - Jun	21
2015 Jul - Sep	13
2015 Oct - Dec	14
2016 Jan - Mar	14
2016 Apr - Jun	26
2016 Jul - Sep	30
2016 Oct - Dec	22
2017 Jan - Mar	22
2017 Apr - Jun	11
2017 Jul - Sep	8
2017 Oct - Dec	10
2018 Jan - Mar	13
2018 Apr - Jun	13

Water Company Main Contributors

Quarter	Water distribution system	Sewage treatment works	Foul sewer	Rising Main
2017 Jul - Sep	4	3	2	2
2017 Oct - Dec	4	3	4	2
2018 Jan - Mar	1	2	0	2
2018 Apr - Jun	1	2	3	0

Category 1 and 2 incidents from the water company sector

Quarter	Total
2013 Jan -Mar	14
2013 Apr - Jun	38
2013 Jul - Sep	39
2013 Oct - Dec	11
2014 Jan - Mar	13
2014 Apr - Jun	26
2014 Jul - Sep	21
2014 Oct - Dec	9
2015 Jan - Mar	11
2015 Apr - Jun	20
2015 Jul - Sep	26
2015 Oct - Dec	11
2016 Jan - Mar	9
2016 Apr - Jun	13
2016 Jul - Sep	30
2016 Oct - Dec	14
2017 Jan - Mar	5
2017 Apr - Jun	20
2017 Jul - Sep	15
2017 Oct - Dec	17
2018 Jan - Mar	6
2018 Apr - Jun	9

Agriculture main contributors

Quarter	Dairy and livestock	Intensive farming	Arable and horticulture	Other / unspecified agriculture
2017 Jul - Sep	9	4	1	1
2017 Oct - Dec	16	7	2	0
2018 Jan - Mar	15	8	2	2
2018 Apr - Jun	12	5	2	0

Category 1 and 2 incidents from agriculture

Quarter	Total
2013 Jan -Mar	25
2013 Apr - Jun	20
2013 Jul - Sep	18
2013 Oct - Dec	21
2014 Jan - Mar	23
2014 Apr - Jun	21
2014 Jul - Sep	15
2014 Oct - Dec	35
2015 Jan - Mar	21
2015 Apr - Jun	21
2015 Jul - Sep	27
2015 Oct - Dec	17
2016 Jan - Mar	33
2016 Apr - Jun	13
2016 Jul - Sep	16
2016 Oct - Dec	8
2017 Jan - Mar	19
2017 Apr - Jun	9
2017 Jul - Sep	15
2017 Oct - Dec	25
2018 Jan - Mar	27
2018 Apr - Jun	19

Non regulated industry sectors main contributors

Quarter	Natural source	Domestic & residential	Service sector	Manufacturing	Transport
2017 Jul - Sep	10	5	2	1	1
2017 Oct - Dec	3	2	3	1	1
2018 Jan - Mar	2	6	7	3	4
2018 Apr - Jun	9	6	1	3	0

Category 1 and 2 incidents from non regulated industry sectors

Quarter	Total
2013 Jan -Mar	11
2013 Apr - Jun	22
2013 Jul - Sep	47
2013 Oct - Dec	26
2014 Jan - Mar	26
2014 Apr - Jun	28
2014 Jul - Sep	45
2014 Oct - Dec	21
2015 Jan - Mar	21
2015 Apr - Jun	28
2015 Jul - Sep	39
2015 Oct - Dec	19
2016 Jan - Mar	19
2016 Apr - Jun	25
2016 Jul - Sep	30
2016 Oct - Dec	19
2017 Jan - Mar	21
2017 Apr - Jun	26
2017 Jul - Sep	23
2017 Oct - Dec	13
2018 Jan - Mar	24
2018 Apr - Jun	20

Which sectors make up the most number of category 1 and 2 pollution incidents over the last 12 months

Sector	Number of incidents	Cumulative %
Agriculture	86	21%
Other non regulated industry sectors	80	41%
Other regulated industry sectors	74	60%
Not identified	70	77%
Water company	47	89%
Illegal waste management	44	100%

Commentary

1. Whilst currently being slightly above the year end target the number of serious environment management incidents are less than for the same period last year. There are 401 incidents recorded for the 12 months to the end of quarter one 2018/19 and even if this rises by 10% when all the investigations are completed and data is entered it will be less than the 12 months to the end of quarter one 2017/18 when there were 481 incidents.

2. Incidents caused by Other regulated sectors (not the 3 priority sectors) have decreased this quarter from 20 down to 17 incidents.

3. Other non-regulated incidents have decreased from 24 in quarter four to 20 in quarter one. There were 18 not identified incidents an increase of four from the previous quarter.

Agriculture: Out of the 18 agriculture incidents 5 were related to odour from permitted farms. Of the remaining 13 water incidents, slurry was the pollutant in 69% of the cases. Across all 13 incidents poor infrastructure/containment was the cause of pollution at 61% - including a liquid fertiliser store. The need for better farm infrastructure continues to be a key message we are delivering both at farm and national policy levels.

Water Company: The number of Water Company category 1 and 2 incidents in quarter one shows a slight increase from the previous quarter with numbers rising from 6 to 9. The overall trend is a decrease in incidents in the longer term. The incidents were caused by waste water operations with only one incident from water distribution assets. Of the waste water incidents three were caused by foul sewers, two from pumping stations, two from sewage treatment works and one from a combined sewer outfall. The trend of reducing incidents from the waste water assets reflects continued improvement due to improved technical liaison on incidents and installation by companies of additional telemetry which enables quicker responses. We continue to engage the senior management of the companies to reduce incident numbers from both foul and clean water assets further. The Water Companies responsible for the incidents were Yorkshire Water (3), Southern Water (3) and Anglian Water Services, Thames Water and Northumbrian Water each causing one incident. 5 of the 9 incidents started out being estimated as category 3 incidents and 4 were estimated to be category 2 incidents. Final assessment of the environmental impact confirmed 8 category 2 incidents and only one category one incident this quarter.

Illegal Waste Sites (IWS): There were 13 category two incidents in quarter one. This matches the average per quarter incidents over 2017 but contrasts well to the average of 23 in 2016. Of the incidents 10 were from illegal waste sites, 2 from burning and one from an unauthorised activity. The incidents display no pattern across the country but it is notable that almost half were associated with vehicle dismantling. Of the incidents, 4 are now closed with no known offender, 3 offenders have been written to, one notice issued and five cases remain under investigation for enforcement. We continue to tackle waste crime as a corporate priority. We have a targeted programme of work on scrap metal crime which should reduce incidents. We have significant additional Government funding to explore new opportunities to prevent and disrupt waste crime and to undertake a forensic analysis of our tactics to improve our effectiveness.

Other non-regulated sectors: There is an overall decrease in incidents within the non-regulated sector, with incident numbers dropping from 24 to 20 in quarter one of 2018/19. The main contributors to the incidents in this sector are the natural algal activity incidents (9), closely followed by Domestic and Residential properties, with private dwellings causing 6 incidents. The remainder of the incidents were caused by manufacturing with three quarry and mining incidents and one incident each for the Service sub-sector and Other incidents (vandalism of a canal structure). 10 of the 20 incidents were initially estimated to be category 3 incidents but on investigation they were confirmed as category 2 incidents, 4 of the 20 incidents were initially estimated to be category one incidents and remained category one incidents on investigation. There were 18 ‘not identified’ incidents an increase of 4 from quarter 4 data.

Non-regulated industry sectors have seen a slight quarterly reduction from 20 incidents to 17 in quarter one.

Actions

Action(s)	Owner(s)	Deadline(s)
Detailed analysis of IWS data from National Incident Report System (NIRS) and Case Management System (CMS) to understand discrepancies in reported trends and further review of the use of sub-sector fields to improve clarity, consistency and value of this measure.	Enforcement & waste crime manager	31/03/2019

4. We create new habitats

Q1 Status	Q1 actual	Ceiling target	Forecast	Year end target
Reports in Q4	Reports in Q4	Reports in Q4	Green	410 Hectares (ha)

This measure reports in quarter four.

The current expectation from areas is that the projects that have high confidence in delivering this year will create 400 ha of new priority habitat. Other projects that have lower confidence could address the shortfall if obstacles such as land owner concerns and public footpath rerouting can be addressed ahead of schedule.

5. We reduce the number of high risk illegal waste sites

Q1 Status	Q1 actual	Ceiling target	Forecast	Year end target
Amber	255	254	Red	196

During quarter one we stopped more high risk sites, and found less, compared to quarter one 2017/18. That is we stopped 53 and found 23 in quarter one 2018/19 compared to stopping 23 and finding 27 in quarter one 2017/18. Over the past 4 quarters the number of active high risk sites has decreased steadily from 280 to 255. Nationally we are amber against the quarter one target of 254 high risk sites. Against their local targets, 10 Areas are green and 4 are red.

It remains a priority to reduce the impact of illegal waste activity on the environment, on local communities and to ensure a level playing field for businesses. Over the coming months Areas will receive additional resource through recruitment to the extra posts funded by the £30m for waste crime. The quarterly targets for this KPI have been profiled to account for that injection of resource so become more challenging as the year progresses.

Tactically we continue our upstream focus on prevention and disruption, evaluating which interventions are improving our effectiveness and implementing new powers to support this work. Strategically we have been working with Defra on their Strategic Approach to Waste Crime and inputting to the Secretary of State’s review of Serious and Organised Waste Crime.

Number of high risk illegal waste sites in England

Quarter	Total	Ceiling target
2016 Oct - Dec	253	242
2017 Jan - Mar	274	246
2017 Apr - Jun	280	238
2017 Jul - Sep	263	230
2017 Oct - Dec	259	223
2018 Jan - Mar	255	254

Actions

Action(s)	Owner(s)	Deadline(s)
Complete Phase I of waste crime systems review to better understand effectiveness of interventions.	Deputy Director for Waste Regulation	31/12/2018
Develop basket of waste crime measures for 2019/20 Integrated Service Levels and Defra Resources and Waste Strategy.	Deputy Director for Waste Regulation	31/12/2018
Produce enforcement model options for review by Operations Leadership Team	Deputy Director for National Enforcement Service	31/10/2018
Support Defra with development of their 5 year Strategic Approach to Waste Crime.	Deputy Director for Waste Regulation	31/08/2018

6. We reduce the risk from flooding to more households

Q1 Status	Q1 actual	2018/19 Q1 Cumulative target	Forecast	Year end target
Green	144,210	144,000	Green	185,000

19 separate projects have better protected 1,360 homes in quarter one of 2018/19 bringing the cumulative total since April 2015 to 144,210.

We are currently forecasting to reach 196,000 by the end of 2018/19, above the target of 185,000.

The programme remains on track to better protect 300,000 homes by the end of March 2021.

Houses protected

2017/18 programme cumulative target = (140,000)

Quarter	Total
Q4 2016/17	96,986
Q1 2017/18	99,651
Q2 2017/18	101,214
Q3 2017/18	107,834
Q4 2017/18	142,850
Q1 2018/19	144,210

7. We maintain our flood and coastal risk management assets at or above the target condition

Q1 Status	Q1 actual	Q1 target	Forecast	Year end target
Amber	97.2%	97.5%	Green	97.5%

Asset condition has dropped slightly in quarter one. This is as a consequence of moving the management of below required condition assets to a new system in May that has had a slight impact on the recording of below required condition asset data. We expect performance to improve in quarter 2 and we expect to meet our year end target.

Where assets are below the required condition this identifies that work is required, this does not mean that they have structurally failed or that performance in a flood is compromised. If the performance of an asset is reduced, we will take action to ensure that flood risk is effectively managed until the asset is fully repaired or replaced. We are forecasting to improve asset condition further in 2018/19 to achieve a target of 97.5% by April 2019.

Quarter	Target	Actual cumulative
2016 Oct - Dec	89,000	96,986
2017 Jan - Mar	99,000	99,651
2017 Apr - Jun	100,000	101,214
2017 Jul - Sep	101,000	107,834
2017 Oct - Dec	140,000	142,850
2018 Jan - Mar	144,000	144,210

% of high consequence assets at or above the required target condition

Quarter	% Actual (Rounded)	% Target
2014/15	96.6%	97%
2015/16	95.7%	97%
2016/17	97.2%	97%
Q1 17/18	96.3%	97.1%
Q2 17/18	95.7%	97.2%
Q3 17/18	96.7%	97.3%
Q4 17/18	97.7%	97.5%
Q1 18/19	97.2%	97.5%

No. of high consequence assets passing

At or above required target condition (EA)	Below required target condition (EA)
31,085	892

8. We have a first class incident response capability. Number of staff who are trained and ready to respond to incidents

Q1 Status	Q1 actual	Q1 target	Forecast	Year end target
Green	6,568	6,500	Green	6,500

For quarter one we are rolling-over our reporting of this Corporate Scorecard measure as we improve the way we record and measure it.

We are changing from a manual recording approach to a systems-based method of reporting: which in turn will ensure greater accuracy; remove the risk of duplication; and make it more efficient.

As we change the methodology we estimate the total number of people could drop by around 400 as a result of removing duplication which can occur when people have more than one role. We also know there are some people who are critical to incident response in their day job roles that need to be included.

We also have around 1,200 people in training who, over the course of the year, will be added as they become capable.

Number of staff who are trained and ready to respond to incidents

Quarter	Number
2016 Oct - Dec	6,577
2017 Jan - Mar	6,716
2017 Apr - Jun	6,267
2017 Jul - Sep	6,431
2017 Oct - Dec	6,626
2018 Jan - Mar	6,568
2018 Apr - Jun	6,568

Actions

Action(s)	Owner(s)	Deadline(s)
Reflect the contribution of people who do not have an incident role but play a critical role in our incident response through their day job.	Deputy Director Incident Management & Resilience	30/09/2018
Prioritisation of training and exercising by Areas and National directorates to maintain capability and confidence.	Deputy Director Incident Management & Resilience	30/09/2018
We will use the results from the 2018 Incident Management survey to understand impacts of changes to ways of working.	Deputy Director Incident Management & Resilience	30/09/2018
Future changes to our response model - begin implementing in 2018/19 - will impact on these figures. Measure will be reviewed to accommodate these changes in 2018/19	Deputy Director Corporate Incident Management	31/04/2019

9. Our inputs to planning consultations are influential

Q1 Status	Q1 actual	Q1 target	Forecast	Year end target
Amber	96.5%	97%	Green	97%

During 2017/18, 96.7% of planning application decisions were in line with our advice, against a target of 93%. Our 2018/19 quarter one performance is 96.5% against a revised target of 97%. National Office Sustainable Places are working collaboratively with Area Sustainable Places teams to ensure we effectively influence Local Planning Authorities (LPAs) - we fully expect to be green by the end of the year. By objecting to inappropriate developments, or by working with developers and LPAs to amend and improve initially unacceptable proposals, we can ensure that the environment is protected and enhanced. By engaging in this way we also help deliver our corporate objective of protecting the environment and promoting sustainable development.

% decision notices where Local Planning Authorities have accepted our representations

Quarter	Total
2016/17	97.4%
2017/18	96.7%
Q1 2018/19	96.5%

Actions

Action(s)	Owner(s)	Deadline(s)
National Office Sustainable Places will work with Area Sustainable Places teams to ensure a streamlined and efficient collection of decision notices and the reasoning behind them e.g. developing the current Lincs & Northants Area process nationally.	E&B Manager, Sustainable Places	Ongoing

10. We manage our money effectively to deliver our outcomes

Q1 Status	Q1 actual (£m)	Q1 target (£m)	Forecast	Year end target
Green	£264 m	£272 m	Green	100%

The measure is used to report on effective management of our money to achieve our outcomes, and is based on the percentage of our full year budget that we have invested. The Environment Agency has a major capital and revenue programme of investment projects and conducts a very detailed planning process in order to ensure appropriate prioritisation of these investments. We are subject to a series of strong financial and governance controls that both protect this investment and provide a logistical challenge in delivering the programme of expenditure. This is considered an appropriate measure, with expenditure being a proxy for delivery of environmental outcomes and this measure is therefore inextricably linked to most of the other scorecard measures.

The Environment Agency has invested 21% of full year budget in the first quarter of 2018/19, which represents a good start to the financial year and a very similar proportion invested to that achieved at the same point last year. There have been some significant changes to funding for this financial year, in particular in relation to Environment & Business (E&B) functions. This was following approval for changes to some of our charges for regulatory activities. Finance is continuing to support the business to ensure best use of all available funding for the environment.

Cumulative expenditure against YTD budget (%)

Quarter	Total
Q1 17/18	104%
Q2 17/18	90%
Q3 17/18	93%
Q4 17/18	100%
Q1 18/19	97%

Cumulative expenditure against YTD budget (£m)

Quarter	Planned profiled cumulative expenditure (£m)	Actual cumulative expenditure (£m)
Q1 17/18	£242	£251
Q2 17/18	£566	£510
Q3 17/18	£854	£795
Q4 17/18	£1,173	£1,170
Q1 18/19	£272	£264

Actions

Action(s)	Owner(s)	Deadline(s)
Conduct a mid year financial review to be presented to EA Directors in October.	Director of Finance	31/10/2018

11. We reduce our carbon footprint

Quarter 1 year to date carbon dioxide emissions (tonnes)

Q1 Status	Q1 actual	Ceiling target	Year end target	Year end forecast
Green	4,294	5,333	32,000	Green

11.2 Quarter 1 year to date carbon dioxide emissions by type (tonnes)

Type	Status	Actual	Target
Operational fuel	Green	597	598
Travel	Amber	1,359	1,547
Buildings (inc labs)	Green	671	1,084
Pumping	Green	1,667	2,104

Our carbon emissions for quarter one of 2018/19 are 19% lower (4,294 tonnes) than those from the same time last year (5,283 tonnes), which is also 19% below our quarter one emissions target.

Carbon emissions from pumping have reduced by 35% this quarter (1,667 tonnes) compared to the same time last year (2,584 tonnes). The Ely-Ouse water resource scheme, which is the largest single energy consumer in the EA, has made up the majority of this reduction (634 tonnes less carbon in quarter one 2018/19 compared to quarter one 2017/18). There was more pumping in quarter one 2017/18, due to prolonged dry weather. We expect to see an increase in carbon from pumping in quarter two with recent dry weather.

Buildings carbon has also reduced significantly by 34% compared to last year. Our buildings and overall carbon performance has been significantly improved as a result of the change in the Defra conversion factor for electricity, which allows us to calculate the amount of carbon associated with our electricity consumption. This has reduced by 20% as a result of more renewables and less coal on the national electricity grid. In quarter one carbon from electricity made up 50% of our carbon emissions and the change to the conversion factor has resulted in 508 tonnes less carbon reported in quarter one.

We expect to see an increase in carbon from our electricity in quarter two as we account for corrections in our billing as a result of changes from estimated meter readings from some sites to actual readings that couldn’t be reported in 2017/18. This is estimated at 1.9 million kilowatt hours, which equates to 584 tonnes of carbon. Plans from Facilities Management for an energy management tool to help capture more actual meter readings will help address this issue, which occurs every year.

Operational fuel carbon has almost doubled this quarter (523 tonnes) compared to the same time last year (267 tonnes). This was due to more orders of diesel for pumping stations compared to the same time last year.

Carbon from transport has remained fairly static only reducing by 4% compared to the same time last year.

Tonnes of carbon dioxide produced

2020 target is 32,501 tonnes

Quarter	Total
2014/15	35,635
2015/16	38,460
2016/17	34,470
2017/18	32,450
Q1 18/19	4,294

Actions

Action(s)	Owner(s)	Deadline(s)
Managers to promote the travel hierarchy, which includes alternatives to travel such as video conferencing, to ensure the 20% travel savings target are achieved in ways that still meet our environmental aims.	Executive Directors, Directors and Deputy Directors	Ongoing
Maintain roll out of ultra low emission vehicles.	Director of Operations National Services	Ongoing

12. We have a diverse workforce

The proportion of our staff who are from a Black, Asian and minority ethnic background (BAME %)

Q1 Status	Q1 actual	Target	Forecast	Year end target
Red	3.9%	14%	Red	14%

There were 12 new BAME recruits this quarter out of a total of 191 new starters, which represents 6.3% of all external recruits, slightly above the mean value of 6.1% for the whole period beginning quarter one 2016/17. This contributed to a net increase in headcount from 385 in quarter 4 2017/18 to 395, representing an increase in BAME staff across the Environment Agency from 3.8% to 3.9%; the 2016/20 target remains however at 14%.
A suite of initiatives are being used to move us towards our aspirations for the short and long term. These include promoting more community / university focused outreach work, unconscious bias training for recruiting managers, development programmes and mentoring for BAME staff, reviews of exit interviews, an EDT ‘Race Action Plan’, a refreshed resourcing strategy, blind sifting of CVs in recruitment, the “increase the pace on race” events, a more engaged BAME network and more active communication on our ethnic diversity.

BAME staff as % of all staff

2020 target = 14%

Quarter	Total
Q1 2016/17	3.6%
Q2 2016/17	3.7%
Q3 2016/17	3.7%
Q4 2016/17	3.8%
Q1 2017/18	4.0%
Q2 2017/18	4.0%
Q3 2017/18	3.8%
Q4 2017/18	3.8%
Q1 2018/19	3.9%

The proportion of our executive managers who are female %

Q1 Status	Q1 actual	Target	Forecast	Year end target
Red	34%	50%	Red	50%

The percentage of female Executive Managers (EMs) is 33.7% (30), which is similar to the previous quarter 4 2017/18 (34.4%), the headcount dropping by just one from 31 to 30. This compares to a target of 50%. The equivalent figure for the UK Civil Service is 43.1%, which has increased from 38.7% in 2016. The drop in the number of female EMs from 42 to 31 between quarter 2 and quarter 3 2017/18 is a result of the transfer of female EMs from the EA to Defra group on 1st November 2017. The percentage of female Grade 7 employees remains at 33% (149), compared with a target of 50%; the latest equivalent figure for the Civil service is 43% (Civil Service Grade 6).

Proportion of Executive Managers (EMs) who are female

2020 target = 50%

Quarter	Total
Q2 2016/17	36%
Q3 2016/17	34%
Q4 2016/17	37%
Q1 2017/18	38%
Q2 2017/18	37%
Q3 2017/18	35%
Q4 2017/18	34%
Q1 2018/19	34%

Actions

Action(s)	Owner(s)	Deadline(s)
Unconscious bias training for managers	Exec. Director FCRM	Ongoing
Development programmes and coaching for BAME staff	Legal Services	Ongoing
Development programmes and coaching for female staff	Legal Services	Ongoing
Active support for Brunel and associated engagement initiatives	All Executive Directors	Ongoing

13. We provide a safe place to work: lost time incident (LTI) frequency rate

Q1 Status	Q1 actual	Ceiling rate	Forecast	Year end target
Red	0.17	0.11	Green	0.11

Our Lost Time Incident Frequency Rate (LTIFR) ceiling of 0.11 is particularly low as it is based on our position at the end quarter four 2016/17, when we had gone several months with very low numbers of LTIs. It therefore only required a relatively small increase in injuries for this ceiling to be exceeded. Six LTIs were reported in quarter one. In the same period, if we had used the same definition of an LTI as the water companies with whom we compare our performance, we would have had a LTI frequency rate of 0.04 due to the conservative definition of an LTI that they use. It is to be expected that we will continue to move just above and below this ceiling for the foreseeable future, although this should not be viewed as complacency. We continue to improve our processes for learning from LTIs and Safety Critical Incidents (SCIs) and to refresh key aspects of our Health Safety and Wellbeing (HSW) risk management instructions, training and communications. We are planning for the next major re-fresh of our health, safety and wellbeing programme to deliver the next step change improvement in our performance.

Lost time incident frequency rate

12 month rolling average

Quarter	Number
July 2017	0.10
August 2017	0.11
September 2017	0.10
October 2017	0.12
November 2017	0.13
December 2017	0.14
January 2018	0.15
February 2018	0.16
March 2018	0.16
April 2018	0.16
May 2018	0.17
June 2018	0.17

Number of LTIs

Quarter	Number
Q2 2015/16	8
Q3 2015/16	4
Q4 2015/16	12
Q1 2016/17	4
Q2 2016/17	6
Q3 2016/17	5
Q4 2016/17	4
Q1 2017/18	7
Q2 2017/18	6
Q3 2017/18	13
Q4 2017/18	6
Q1 2018/19	6

Actions

Action(s)	Owner(s)	Deadline(s)
Implement the Health, Safety and Wellbeing plan for 2018/19	Executive Director of Operations	Q4 18/19