Research and analysis

Enhancing the impact of consumer remedies through research

Materials presented at the second UKCN consumer remedies project workshop on 9 December 2016.

Documents

Testing in a regulatory environment

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Ofgem – approach to trialling

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Summary of FCA presentation titled ‘Learning by doing’

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Details

The project aims to improve UK Competition Network (UKCN) members’ understanding of the selection, design, testing and evaluation of demand-side remedies.

The documents set out the different options available to regulators to research and test proposed interventions in customer-facing markets. The options discussed include:

  • consumer research
  • laboratory experiments
  • quasi-experimental techniques
  • randomised controlled trials
Published 23 February 2017