Guidance

Energy Price Guarantee scheme: privacy notice

How we will use your personal data and what your rights are.

• From: Department for Energy Security and Net Zero
• Published: 1 October 2022
• Last updated: 28 October 2024
  Show all updates

  1. 28 October 2024

     Updated the privacy notice to include the limited circumstances (where potential fraud or error is detected) under which DESNZ would collect names and addresses of affected customers.

  2. 17 August 2023

     Updated to reflect that in line with the Data Access and Privacy Framework, energy consumption data is being collected more frequently than monthly.

  3. 14 April 2023

     Updated to accurately reflect the scope of data being collected and the legal basis for doing so.

  4. 1 October 2022

     First published.

Documents

Use of electricity meter and gas meter personal data collected through the Energy Price Guarantee scheme in Great Britain and Northern Ireland: privacy notice

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Details

This privacy notice sets out:

• how we process electricity meter and gas meter personal data collected through the Energy Price Guarantee (EPG) scheme in Great Britain and Northern Ireland
• the rights you have under the General Data Protection Regulation (GDPR)