Research and analysis

Employment and Support Allowance work-related activity group pilots

Findings from pilots to support Employment and Support Allowance (ESA) work-related activity group claimants with 18 to 24 month re-referral periods.

Documents

Research report: ESA: evaluation of pilots to support work-related activity group customers with an 18 to 24 month re‑referral period

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Process and impact assessment: ESA: evaluation of pilots to support work-related activity group customers with an 18 to 24 month re‑referral period

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Synthesis: ESA: evaluation of pilots to support work-related activity group customers with an 18 to 24 month re‑referral period

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Details

These reports bring together findings from externally commissioned research and a Department for Work and Pensions (DWP) process and impact evaluation of 3 pilots to support ESA work-related activity group claimants with a re-referral period of 18 to 24 months. This is when they will be re-assessed to see if there has been a change in their health condition. The pilots provided 2 years of enhanced support to these claimants.

There were 3 types of pilot, each with a different provider:

  • the healthcare provider model
  • the Work Programme provider model
  • the Jobcentre Plus work coaches model

The research and evaluation of the pilots aimed to find out:

  • whether enhanced support for this group had a beneficial effect
  • who was best placed to provide support

This research will be used to inform DWP’s ongoing exploration of how to enable ESA and Universal Credit claimants with complex health conditions to improve their prognoses, move closer to work and fulfil their potential. It also forms part of DWP’s commitment to testing the value for money of contracted provision compared with in-house support.

Authors

Research report

Ann Purvis, Kathryn Ray, Jane Aston, Lauren Bennett and Connor Stevens (Learning and Work Institute) and Rakhee Patel, Nilufer Rahim, Margaret Anderson, Loraine Busard, Thomas Chadwick, Malen Davies, Stephen Hinchcliffe and Hannah Jones (NatCen Social Research).

Process and impact assessment and synthesis

Peter Dawson and Samuel Smithers (DWP).

Published 10 January 2019