Guidance

Effective rent arrears management

The guidance is aimed at social landlords and all levels of a landlord’s rent arrears management service.

Documents

Guide on Effective Rent Arrears Management

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Details

This guide supports the summary and the Improving the effectiveness of rent arrears management: good practice guidance published in June 2005.

It draws on the findings of research carried out by Glasgow and Heriot Watt Universities on the use of possession actions and evictions by social landlords.

Published 17 August 2006