Research and analysis
Early impacts of penalty reform on VAT-registered businesses
This report explores the early experiences of businesses impacted by the reforms to VAT penalties introduced from 1 January 2023.
Documents
Details
HMRC commissioned Verian (previously Kantar Public) to undertake research on exploring the experiences of a range of businesses impacted by reforms to penalties for late submission of VAT returns and late payment of VAT.
This was a qualitative study comprising of 48 in-depth interviews with VAT-registered businesses with a range of experience of the current and former penalty regimes, including some fully compliant businesses.
The views in this report are the authors’ own and do not necessarily reflect those of HM Revenue and Customs.
Updates to this page
Published 15 May 2025