Corporate report

DWP Capability Action Plan 2011 to 2012

DWP capability review for 2011 to 2012 designed to improve accountability and delivery of public services.

This was published under the 2010 to 2015 Conservative and Liberal Democrat coalition government


DWP Capability Action Plan 2011 to 2012

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DWP has published its Capability Action Plan for 2011 to 2012.

Capability Reviews are designed to improve accountability and delivery of public services.

Robert Devereux, Department for Work and Pensions Permanent Secretary said:

I am pleased to publish today the 2011 Capability Review for the Department for Work and Pensions. Given the scale of the challenges facing DWP – a combination of far-reaching welfare reforms and a tight financial settlement – it made sense to carry out our review early. This has enabled us to take a rigorous look at ourselves and ensure we can quickly get into the best possible shape to deliver the government’s agenda. Work is already underway to improve where necessary, and this gives us a good springboard for transforming the Department and delivering Ministers’ plans.

Ian Cheshire, Lead Non-Executive Member of the DWP Departmental Board said:

In overseeing this review as an independent, non-executive Board member, I have been keen to ensure that a thorough and rigorous appraisal of the Department was carried out. I am pleased that the review report identified the many strengths which I see in my visits and other interactions with DWP people. I am also pleased that it clearly shows areas where more progress is needed. Only by identifying these then putting action in place – which Robert Devereux and his team has done – can we be sure of success for the future. I am confident that the right areas have been identified and that the right actions are underway.

Published 1 November 2011