Corporate report

DVLA Business Plan 2018 to 2019

Our Business Plan 2018 to 2019 details what we will deliver in the year and includes our financial and volume forecasts.


DVLA Business Plan 2018 to 2019

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Our plans include:

  • rationalising and modernising our core network technology
  • starting to build new drivers and vehicles systems, based on user needs and customer insight to inform business transformation
  • carrying out an end to end review of VED collection under existing legislation
  • maintaining or improving our position in the top 5 public sector best in class organisations for customer service

Progress against the business plan performance measures will be provided on a regular basis.

Published 26 March 2018