A study to find out the impacts of the Driver Certificate of Professional Competence (CPC) on lorry, bus and coach drivers, and vehicle operators.
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The Driving Standards Agency commissioned AECOM Limited to do a study to find out the impacts of Driver CPC.
This was done by speaking to:
The objectives of the research were to:
- get the views of lorry, bus and coach drivers on their experiences of getting the initial qualification and taking periodic training
- find out from operators if they provide training programmes for their drivers
- get the views of operators about the impact of Driver CPC on recruitment and retention of drivers, and any benefits they’ve had because of the training