If you use assistive technology (such as a screen reader) and need a
version of this document in a more accessible format, please email firstname.lastname@example.org.
Please tell us what format you need. It will help us if you say what assistive technology you use.
This charter is for tenants and landlords in the private rented sector. It states what renters should expect from their deal and action to take if they are victims of hidden fees or poor standards of accommodation.