Independent report

DIO accommodation customer satisfaction tracker survey results: financial year 2015 to 2016

The quarterly results of the Defence Infrastructure Organisation service delivery customer satisfaction tracker survey for financial year 2015 to 2016.



An ongoing series of customer satisfaction reports showing the results of the monthly surveys carried out by M•E•L Research on behalf of DIO Accommodation. The monthly customer tracker survey started in June 2013 and covers customers living in service family accommodation (SFA) in the UK.

The Defence Infrastructure Organisation accommodation UK SFA customer satisfaction tracker survey report is published on a quarterly basis.

Published 4 August 2015
Last updated 29 July 2016 + show all updates
  1. Added Q4 2015/16 document.
  2. Added 2015-16 customer satisfaction survey, quarter 3,
  3. Added quarter 2 satisfaction survey.
  4. First published.