Guidance

DfT Independent complaint assessors - terms of reference

This document sets out the terms of reference for the Department for Transport's independent complaint assessors (ICAs).

From:
Department for Transport
Published
24 October 2022

Documents

DfT Independent complaint assessors - terms of reference

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ICA referral form for completion by the department or DfT body

ODT, 18.5 KB

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The terms of reference aims to support cooperation and coordination between the department, its agencies and other bodies.

Published 24 October 2022

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