Corporate report

Department for Social Development complaints: Annual report by the Independent Case Examiner 2014 to 2015

Information about work on complaints about the Social Security Agency and Child Maintenance Service in Northern Ireland for 2014 to 2015.

Documents

ICE annual report for the Department for Social Development 2014 to 2015

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Details

The Independent Case Examiner (ICE) reviews complaints made by users of certain government agencies and businesses that deal with benefits and financial support.

This report is about the work carried out between 1 April 2014 and 31 March 2015 for the Department for Social Development in Northern Ireland and its Social Security Agency and Child Maintenance Service.

Published 13 November 2015