Corporate report

Defra digital strategy 2012

This publication was published under the 2010 to 2015 Conservative and Liberal Democrat coalition government

This Digital Strategy sets out Defra’s ‘digital by default’ vision and the actions we are going to take to deliver on this ambition. 

Documents

Defra digital strategy 1212

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Defra digital roadmap

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Detail

Our vision is:

  • We will seek to provide digital services which are so good that everyone who can use them chooses to do so.
  • Where our customers are genuinely unable to use digital channels, we will ensure alternatives are available.
  • Our priority is our customers and the efficient delivery of our policies. Where this still requires face-to-face interaction, we will seek to integrate that with our digital services.
  • We will develop and manage digital services in line with the new cross-government ‘digital by default service standard’.

Digital is an important element of Defra’s current and future service delivery, and we support the cross-government initiatives led by the Government Digital Service (GDS) in the Cabinet Office.

Further information