Corporate report

Debt Management and Banking adding capacity pilot

Final evaluation of the Debt Management and Banking adding capacity pilot.

Documents

Debt Management and Banking Adding Capacity and Capability Pilot - Final Evaluation - April 2010

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Annex A - Debt package details

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Annex B - Evaluation hypotheses

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Detail

In 2008, as part of its debt management strategy, HMRC started to investigate the potential to use private sector debt collection agencies (DCAs) to collect some of its debts. At the same time, the National Audit Office (NAO) published its latest report on HMRC’s management of its debts and as part of this also recommended that the department should explore using the private sector to collect some of its debts.