Guidance

DAO policies

Defence Awarding Organisation policies, including conflict of interest and equal opportunities.

From:

Ministry of Defence

Published:

6 July 2017

Last updated:

22 September 2026

Show all updates

22 September 2026
Malpractice and maladministration policy has been updated.
1 September 2026
Recognition of prior learning (RPL) policy added Email address updated
7 April 2026
Conflict of interest policy updated
11 March 2026
The following policies have been updated: Complaints policy; Conflict of interest policy; Internal quality assurance policy; Reasonable adjustment policy; Safeguarding policy; Sanctions policy; Special considerations policy; Whistleblowing policy
20 January 2025
Added current DAO policies.
24 October 2024
Removed DAO policies that are no longer current.
17 November 2022
Updated contact email address.
20 July 2022
Removal of 2 attachments Recognition of Prior Learning Policy and Recognition of Prior Learning (RPL) Personnel Data Consent Form.
6 May 2022
Updated: DAO recognition of prior learning policy.
23 March 2022
Added: DAO recognition of prior learning policy.
16 February 2022
Updated the following policies: DAO complaints policy, DAO safeguarding policy, and DAO recognition of prior learning policy.
10 February 2022
Updated: DAO conflict of interest policy.
2 February 2022
Addition of: DAO enquiry and appeals policy document.
1 February 2022
Addition of 'DAO recognition of prior learning' and 'DAO direct claims.'
11 November 2021
Replaced DAO malpractice policy PDF with HTML conversion.
10 November 2021
Updated: DAO sanctions policy.
6 October 2021
Updated: DAO malpractice policy.
23 February 2021
Updated: DAO recognition of prior learning policy with the accessible version of the flowchart.
27 January 2021
Updated: DAO safeguarding policy and added DAO safeguarding reporting form.
27 January 2021
Replaced the: DAO reasonable adjustment and special consideration policy with the newest version.
7 August 2020
Addition of: DAO qualification withdrawal policy.
22 July 2020
Updated: DAO enquiry and appeals policy.
22 July 2020
Added: DAO Safeguarding policy.
21 July 2020
Addition of: DAO internal quality assurance policy.
23 June 2020
Updated: DAO malpractice or maladministration reporting form.
4 June 2020
Addition of DAO forms: recognition of prior learning (RPL) personnel data consent form, EQA centre feedback form, enquiry form, appeal form, reasonable adjustment request form, special consideration request form and complaints form.
28 May 2020
Added equal opportunities monitoring process policy.
14 May 2020
Added DAO equality of opportunity policy. Removed date brackets from the following: DAO recognition of prior learning policy and DAO online learning policy. Changed document name: from DAO malpractice and maladministration policy and procedure to ‘Malpractice Policy’.
1 May 2020
Addition of updated DAO conflict of interest policy and form.
28 April 2020
Updated DAO online learning policy.
20 April 2020
Updated the DAO enquiry and appeals policy.
16 April 2020
Added DAO recognition of prior learning policy (updated 16 April 2020).
3 April 2020
Updated DAO complaints policy added.
27 March 2020
Added the new version of the data protection policy.
26 March 2020
Addition of updated direct claims policy.
16 March 2020
Updated Sanctions Policy added.
25 February 2020
Updated: DAO Malpractice policy and added Whistleblower policy.
3 February 2020
Replacement forms added: DAO consideration form and reasonable adjustment form. Updated reasonable adjustment and special consideration policy added.
17 January 2020
Replacement of DOA sanctions policy and DOA customer service statement.
17 April 2019
DAO conflict of interest policy updated with version 5 for April 2019.
26 September 2018
Updated and replaced the DAO malpractice and maladministration policy and procedure handbook.
20 July 2018
Added the DAO Enquiry and Appeals Policy.
30 May 2018
Added the DAO Recognition of Prior Learning Policy.
29 May 2018
Updated the DAO data protection policy and reasonable adjustment and special consideration policy.
21 May 2018
Updated all of the current DAO forms.
14 May 2018
Added Direct Claims Policy and Malpractice or Maladministration Reporting Form.
11 May 2018
Updated the DAO Sanctions Policy and DAO Conflict of interest policy and added the DAO online learning policy and added the DAO customer service statement.
8 May 2018
Added the DAO withdrawal policy.
2 May 2018
Updated the DAO complaints policy.
26 April 2018
Added the appeal form, enquiry form and complaints form.
22 March 2018
Updated the DAO malpractice and maladministration policy and procedure document.
21 November 2017
Added contact details.
6 July 2017
First published.