Corporate report

Customer Intelligence Research

An executive summary of the qualitative findings of research undertaken with debtors and creditors exploring experiences of unmanageable debt and actions to resolve it.

Documents

Customer Intelligence Research

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Details

The research was conducted to improve the Insolvency Service’s understanding of people in debt; in particular, to explore individuals’ awareness of the options available to them for debt resolution and where they can go for help.

Published 9 December 2015