Service family accommodation: customer fact sheets

This publication was withdrawn on 24 June 2015

This document is now out of date following the introduction of the National Housing Prime contract for Service Family Accommodation (SFA) in the UK. New details can be found at

Information for service personnel and their families about applying for, maintaining and charges for service family accommodation.


A list of customer fact sheets produced by Defence Infrastructure Organisation (DIO) Service Delivery Accommodation Team, explaining entitlement and how to apply for service family accommodation (SFA), It also includes fact sheets about maintaining and retaining you SFA.