Research and analysis

Corporation Tax: going online – unrepresented customers

Research into the attitudes and barriers faced by unrepresented Corporation Tax customers when using filing their tax returns online.


Going online: unrepresented Corporation Tax customers

This file may not be suitable for users of assistive technology. Request an accessible format.

If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email Please tell us what format you need. It will help us if you say what assistive technology you use.


Research report on the needs of small unrepresented corporate customers who are not using an accountant or third party to file their Corporation Tax returns to prepare effectively for online filing, and how HM Revenue and Customs can assist them.

Published 27 March 2012