Corporate report

Continuous improvement strategy and implementation plan, July 2012

Our continuous improvement strategy describes how we are implementing 'diplomatic excellence' and how we are assessing our performance, 2011 to 2015.

This was published under the 2010 to 2015 Conservative and Liberal Democrat coalition government


The Foreign & Commonwealth Office has a well established continuous improvement strategy entitled Diplomatic Excellence. It is the FCO’s most important reform agenda for 2011 to 2015. The starting point for Diplomatic Excellence is “how can we do this better?” Our ambition is for the FCO to be the best diplomatic service in the world. This paper describes our continuous improvement strategy and how we are implementing it. This is a living document which we will update as required.

Published 1 July 2012