Guidance

Consumer forum minutes - June 2013

DVLA consumer forum on private parking issues

From:
Driver and Vehicle Licensing Agency
Published
25 November 2013

This publication was withdrawn on

This forum is no longer active.

Documents

Minutes of Consumer Forum 27 June 2013

PDF, 348 KB, 8 pages

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Details

The focus of the consumer forum is to help give a clear understanding of the issues from consumers on private parking and to help raise standards and resolve problems. It also aims to provide constructive advice to the parking sector, supported by evidence.

Discussions were held on:

  • new accredited trade association for the parking Industry
  • overview of the role of POPLA
  • independent trust to oversee POPLA
  • signage
  • parking enforcement methods
  • DVLA and Trading Standards
  • Parking Charge Notice wording
  • online complaints portal
Published 25 November 2013