Consumer forum minutes - December 2012
DVLA consumer forum on private parking issues
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The focus of the consumer forum is to help give a clear understanding of the issues from consumers on private parking and to help raise standards and resolve problems. It also aims to provide constructive advice to the parking sector, supported by evidence.
Discussions were held on:
- Membership of forum
- Protection of Freedoms Act and its effects
- Code of Practice
- Parking charge notices
- Pre estimate of loss
- Notifications of enquiry made
- On line complaints portal
- Parking enforcement methods