Guidance

Consumer forum minutes - December 2012

DVLA consumer forum on private parking issues

From:
Driver and Vehicle Licensing Agency
Published
16 January 2013

This publication was withdrawn on

This forum is no longer active.

Documents

Consumer Forum Minutes - December 2012

PDF, 90.9 KB, 4 pages

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Details

The focus of the consumer forum is to help give a clear understanding of the issues from consumers on private parking and to help raise standards and resolve problems. It also aims to provide constructive advice to the parking sector, supported by evidence.

Discussions were held on:

  • Membership of forum
  • Protection of Freedoms Act and its effects
  • Signage
  • Regulation
  • Code of Practice
  • Parking charge notices
  • Pre estimate of loss
  • Notifications of enquiry made
  • On line complaints portal
  • Parking enforcement methods
Published 16 January 2013