Complaints about driving examiners March 2012 to February 2013
Published 19 May 2014
Applies to England, Scotland and Wales
© Crown copyright 2014
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This is Freedom of Information request ia0027413.
1. Request
The number of complaints about examiners received in the year March 2012 to February 2013.
2. Response
Between 1 March 2012 and 28 February 2013 our correspondence team logged 691 complaints under the code ‘conduct of examiner.’
3. Request
How many of those complaints were upheld, partially upheld, and not upheld.
4. Response
The table below shows the outcome of those 691 complaints.
| Outcome | Number of complaints |
|---|---|
| Upheld | 28 |
| Partially upheld | 8 |
| Not upheld | 655 |
| TOTAL | 691 |