A report summarising the performance of the regulator for the period April 2010 to March 2011.
This was published under the 2010 to 2015 Conservative and Liberal Democrat coalition government
PDF, 523KB, 70 pages
This report covers the main developments, achievements and progress made in claims management regulation over the last 12-months and sets out our priorities for the future.
Don’t include personal or financial information like your National Insurance number or credit card details.