Claims management companies: rules for handling client accounts
Rules on how to set up and operate client accounts, including record-keeping, accounting and monitoring standards.
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If your claims management company handle clients’ money then it must follow a number of rules.
These rules cover:
- paying money into client accounts
 - taking money out of client accounts
 - interest earned
 - accounting
 - keeping records
 
The regulator can suspend or cancel the authorisation of companies that break these rules.