Guidance

Claims management companies: rules for handling client accounts

Rules on how to set up and operate client accounts, including record-keeping, accounting and monitoring standards.

This publication was withdrawn on

This page has been withdrawn because it’s out of date. Responsibility for the regulation of Claims Management Companies has been taken over by the Financial Conduct Authority.

Documents

Details

If your claims management company handle clients’ money then it must follow a number of rules.

These rules cover:

  • paying money into client accounts
  • taking money out of client accounts
  • interest earned
  • accounting
  • keeping records

The regulator can suspend or cancel the authorisation of companies that break these rules.

Published 1 January 2006