Civil Service Stammering Network
Updated 19 March 2026
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Who are we?
The Civil Service Stammering Network (CSSN) is a voluntary, staff network. We are a community where every member is celebrated and supported. Our culture empowers individuals who stammer to thrive and communicate with confidence. We strive to create a workplace free from stigma and discrimination, enabling everyone to reach their full potential.
How does the CSSN work?
The CSSN is a member of the Civil Service Disability Network and works to:
- encourage development opportunities for members to increase confidence and maximise potential
- educate colleagues on the impacts of stammering through awareness-raising activities
- increase understanding of workplace adjustments available to managers, enabling members to achieve their potential
- promote positive attitudes towards the capability and value of colleagues who stammer
- collaborate with Civil Service Disability Networks
- promote the social model of disability
- celebrate our successes and encourage members to promote these across the Civil Service
- support members of the group in reasonable and proportionate ways
Our activities
The Network’s primary activities include:
- introducing a tap-to-signal feature to make telephone services more accessible for anyone with communication differences
- host quarterly events that provide information on the latest thinking on stammering, coping strategies and best practices
- sharing and promoting workplace adjustments and best practices to make the application process accessible
- representing civil servants who have a stammer on cross-Civil Service groups and forums
- working with other Civil Service networks to make the Civil Service an inclusive, great place to work.
Further information
If you would like to join our Network or want any further information, contact jamie.mcleister@hmrc.gov.uk