Research and analysis

Civil court users survey: feasibility study

Findings from a feasibility study exploring options for a survey of civil court users.

Documents

Civil court users: feasibility study

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Details

In 2013, the Ministry of Justice commissioned a research consortium to undertake a study to explore the feasibility of conducting a representative and robust survey of civil court users. A civil court user can be involved in a case as a claimant (the person or organisation who started the claim) or as a defendant (the person or organisation who the claim is made against).

The study comprised 2 phases. Phase 1 looked at the suitability of using the HM Courts and Tribunals Service case management system data as a sampling frame; Phase 2 piloted telephone and postal survey approaches to test whether they could deliver robust and reliable data. This report summarises the findings from the feasibility study.

Updates to this page

Published 30 July 2015

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