Research and analysis
Civil court users survey: feasibility study
Findings from a feasibility study exploring options for a survey of civil court users.
PDF, 198KB, 8 pages
This file may not be suitable for users of assistive technology. Request an accessible format.
If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email firstname.lastname@example.org. Please tell us what format you need. It will help us if you say what assistive technology you use.
In 2013, the Ministry of Justice commissioned a research consortium to undertake a study to explore the feasibility of conducting a representative and robust survey of civil court users. A civil court user can be involved in a case as a claimant (the person or organisation who started the claim) or as a defendant (the person or organisation who the claim is made against).
The study comprised 2 phases. Phase 1 looked at the suitability of using the HM Courts and Tribunals Service case management system data as a sampling frame; Phase 2 piloted telephone and postal survey approaches to test whether they could deliver robust and reliable data. This report summarises the findings from the feasibility study.
Published: 30 July 2015
From: Ministry of Justice