Research and analysis

Civil court user survey 2014 to 2015

Findings from a postal survey of individual claimants and profiling of business claimants.

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This report presents findings from the civil court user survey 2014 to 2015, comprising a postal survey of individual claimants and a profiling exercise of business claimants.

It provides robust information on the characteristics and experiences of civil court claimants in England and Wales, and on how the profile of claims differs between those made by businesses and those made by individuals