Correspondence

Citizens Advice super-complainant application

An application from Citizens Advice for designation of the status of super-complainant.

Documents

Super-complainant application letter

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Revised Memorandum of Association

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Revised Articles of Association

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Annual report and accounts 2010-11

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Annual report and accounts 2011-12

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Financial statements for the year ended 31 March 2012

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Certificate of Incorporation

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Charitable status confirmation

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The story of influence

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Social policy impact report 2009-10

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Social policy impact report 2010-11

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Social policy impact report 2011-12

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CAB briefing: Cashing in

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Memorandum and Articles of Association of Advice Services Information Ltd

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Door to Door: CAB clients’ experience of doorstep selling

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Protection racket: CAB evidence on the cost and effectiveness of payment protection insurance

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Name change certificate

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Details

This is the Citizens Advice application for designation of the status of super-complainant, along with supporting and ancillary documents. Any documents containing personal information or requested to be kept confidential are not published here but will be used in our assessment of designation.

Read the guidelines for bodies seeking designation as super-complainants to the Financial Conduct Authority

Published 31 July 2013