If you use assistive technology (such as a screen reader) and need a
version of this document in a more accessible format, please email email@example.com.
Please tell us what format you need. It will help us if you say what assistive technology you use.
Report assessing customer experiences of public and private business support. It presents findings on
the use of different types of business support
customer journeys around the business support system
what businesses are looking for and need from a re-designed service