Skip to main content
Research and analysis

Bus service improvement plan phase 1: intervention evaluation

Reports on the evaluation of bus service improvement plan (BSIP) phase 1 interventions in England.

Updates to this page

From:
Department for Transport
Published:
27 September 2024
Last updated:
27 October 2026
Show all updates

  1. Final evaluation report released.

  2. First published.

Applies to England

Documents

Evaluation of bus service improvement plan (BSIP) phase 1 interventions: final report

PDF, 2.47 MB, 147 pages

This file may not be suitable for users of assistive technology.

Request an accessible format
If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email webmasterdft@dft.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

Evaluation of bus service improvement plan (BSIP) phase 1 interventions: interim report

PDF, 2.22 MB, 144 pages

This file may not be suitable for users of assistive technology.

Request an accessible format
If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email webmasterdft@dft.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

Details

The evaluation of the bus service improvement plans (BSIPs) scheme examines how funding was used, the impacts of interventions in place by March 2025, and the value for money achieved.

The evaluation found evidence that BSIP Phase 1 made a positive contribution to bus services and passenger outcomes. The evaluation found:

  • reduced bus journey times on corridors with completed bus priority measures
  • improved bus punctuality and reliability
  • increased bus patronage
  • improved passenger satisfaction
  • improved access to employment, education and other opportunities
  • likely medium to high value for money from interventions in place by March 2025
  • strong partnerships between local transport authorities and bus operators supported implementation even while capital schemes often faced delays associated with planning, procurement and construction

The interim report, originally released in September 2024, focused on initial findings including presenting:

  • an update on interventions to date
  • an update on the four monitoring metrics
  • initial findings on the process evaluation
  • a summary of trends in 5 local transport authorities

Frontier Economics and SYSTRA were commissioned to complete the evaluation on behalf of the Department for Transport.

Sign up for emails or print this page

Related content