If you use assistive technology (such as a screen reader) and need a
version of this document in a more accessible format, please email firstname.lastname@example.org.
Please tell us what format you need. It will help us if you say what assistive technology you use.
Twelve complaints alleging the union breached its rules in relation to disciplinary action. The Certification Officer upheld two complaints and dismissed the other ten. The Certification Officer considered it inappropriate to make an enforcement order on the Association in respect of the 2 complaints which were upheld.