Research and analysis

Black, Asian and Minority Ethnic communities: experiences with HMRC services

Research into the Black, Asian and Minority Ethnic communities experiences with HMRC services.

Document

The experience of Black, Asian and Minority Ethnic communities with HM Revenue & Customs services

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Detail

Research report giving details on the experience and use of different welfare services across government, specifically among Black, Asian and Minority Ethnic (BAME) groups. In addition, this research aimed to help understand the patterns of contact between HM Revenue and Customs (HMRC) and BAME groups.