Guidance

Bereavement guidance - United Arab Emirates

Guide for bereavement in the UAE.

Document

Death Guidance

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Death Guidance Notes

British Embassy Abu Dhabi P O Box 248 Telephone: +971 2 610 1100 Fax: +971 2 610 2309

British Embassy Dubai P O Box 65 Telephone: +971 4 309 4444 Fax: +971 4 309 4257

Opening Hours: Counter: 08:00 to 11:00 Sunday to Thursday Office Timings: 07:30 to 14:30 Sunday to Thursday

Website

consular.uae@fco.gov.uk

Information relating to deaths in Abu Dhabi

The death of a relative or a friend can be a traumatic experience. When the death occurs overseas, family and friends in the UK can feel additional distress as they are unfamiliar with foreign procedures and perhaps are unable to communicate in the language of the country where the death occurred. Consular Directorate of the Foreign and Commonwealth Office and our Embassy in Abu Dhabi are ready to help as far as they can. You may be uncertain about what to do next or who to contact for advice. These notes are designed to help you through the practical arrangements you will need to make. You should be aware that procedures in Abu Dhabi differ significantly to those in the United Kingdom and that, while we understand your need for arrangements to be made quickly, this is not always possible. The information contained in this document is not meant to be a definitive statement of the law, nor is it to be taken as a substitute for independent legal advice.

Who are my Consular Representatives?

Mrs Sally Heath British Vice-Consul Telephone: +971 2 610 1541

Mr. Omar Oufan British Pro Consul (Arabic speaker) Telephone: +971 2 610 1531

Fax: 00971 2 610 1609 Sunday – Thursday 07:30 a.m. – 02:30 p.m.

Autopsies (Post Mortems):

These are carried out only in certain circumstances, usually if the death occurred in suspicious circumstances or if the cause of death is not apparent. Any death outside a hospital will be referred to the police who will arrange for an examination of the deceased to take place. Following the examination, the deceased will be released only on the permission of the prosecutor’s office. It is not local practise for any organs to be removed during a post mortem. A final report will be available to the family upon completion of both the post mortem and the investigation into the circumstances of the death. A copy of the report can be obtained from the prosecutor’s office. Mortuary Facilities The mortuary in Abu Dhabi is located in the facilities of the Preventive Medicine Department and it is well equipped with proper, modern storage facilities.

Repatriation and Burial:

The deceased can normally be released for burial, repatriation or cremation once the Preventive Medicine Department has concluded its tests and the Prosecutor has given permission. The Preventive Medicine Department has a section to advise the bereaved with funeral planning.

Repatriation:

Contact should be made with an airline or cargo company in Abu Dhabi and with a firm of Funeral Directors in the United Kingdom. The embassy can provide a list of International Funeral Directors, who can appoint an agent in Abu Dhabi and in the UK if needed. The Funeral Director’s contact details will be required by the cargo agency handling the repatriation of the deceased. Once the Funeral Director confirms his involvement (usually through a fax to the carrier), he will be given a “bill of loading” number and details of the flight to the UK.
The following funeral director in the UAE can offer further advice on repatriation of the deceased to the UK or other countries:

Al Foah Funeral Services: Please call to make an appointment and visit us at our Abu Dhabi office or at Al Foah, Al Ain. info@alfoahfuneralservices.com Telephone: 056 737 3618 / 056 737 3619 / 056 737 3624 Website

Middle East Funeral Services P.O. Box 111474 Dubai, United Arab Emirates 24 hour line: 050 742 00 22 (Mr Vivian) 050 494 1624 info@mefs.ae Website

The Embassy will need to be asked to prepare a “Letter of no objection”. This letter will be issued upon presenting the original local death certificate and passport. There are various procedures and documentation required by the airlines and the UAE authorities. However, a local/international undertaker will be aware of these procedures and will be able to either carry them out on your behalf or guide you through them. All necessary documents will be handed to the Funeral Director in the UK upon collection of the deceased.

Cremation

Local UAE cremation and burial are available at the new facility located at Al Foah, Al Ain and available to non-Muslims from all Emirates. You may call Mr. Don Fox on the following numbers for an appointment or for further details. 056 737 3618 / 056 737 3619 / 056 737 3624.

In addition, cremation facilities are also available in Dubai and Sharjah. You may contact Mr. Kishore, on 02 – 6332255 or Mr. Ravi 050-6176149 in the New Medical Centre for cremation preparation. Further details can be obtained from consular officials at the Embassy. Cremation is possible in Sharjah or in the New Sonapur, Jebel Ali, Dubai. This facility is used mainly for Hindu ceremonies and the décor and the manner of the cremation reflects this. Arrangements should be made through Regal Traders Dubai 04-3532320, who are open between Saturday and Thursday 09:00 to 13:00 and 16:00 to 20:00. If you wish to make enquiries outside of these times, Mr Ishwar Phenwani can be contacted on 050 454 9615, but you may find his English is limited. We will be able to help if you are unable to communicate with Mr Ishwar.

Local burial

Local burial is possible in Abu Dhabi at the Abu Dhabi Christian Cemetery. Funeral arrangements can be made with St Andrew’s Church, 02 446 1631 and with Al Foah Funeral Services in Al Ain 056 737 3618 / 056 737 3619 / 056 737 3624. You will need to take the local death certificate and the no objection letter from the Embassy, and the deceased’s passport showing their cancelled visa / entry stamp go back to the Department of Preventive Medicine, who will need to be informed of the time and date of the burial. If the deceased is a Muslim the preparation and burial will be free of charge and will be buried in Abu Dhabi Muslim Cemetery. A no objection letter from the Embassy is required for local burial.

The following funeral services can assist in the paper work needed:

Al Foah Funeral Services Please call to make an appointment and visit us at our Abu Dhabi office or at Al Foah, Al Ain. info@alfoahfuneralservices.com Telephone: 056 737 3618 / 056 737 3619 / 056 737 3624 Website

Middle East Funeral Services P.O. Box 111474, Dubai, United Arab Emirates 24 hour line 050 742 00 22 (Mr Vivian) 050 494 1624 info@mefs.ae

Website

Registration of the death

Upon receiving the local death certificate, the registration of death and issuance of a consular death certificate can be done in the Consular Section of the British Embassy, Abu Dhabi. You will need to take the original death certificate. The deceased’s passport will be cancelled at the same time.

Return of Personal Effects

Personal effects are normally returned to next of kin and not to the embassy.

Police/Judicial Inquiries

In the case of a suspicious death or a road accident, the police will lead the investigation under the supervision and instructions of the Prosecutor. Once the investigation is complete the family may seek the Prosecutor’s permission to take a copy of the medical report, and in case of a car accident, a copy of the police report. After the police investigation, the prosecutor will decide whether further inquiries are necessary, or whether to submit the case to the court for a trial to take place. The court will then decide how the case will proceed.

Legal aid is not available in Abu Dhabi.

Useful telephone numbers:

British Embassy: 02 6101100 Consular Section, Abu Dhabi: 02 6101541/42/31

British Airways: Reservations: 02 6224540 After hours : 02 5757083/5757050

(Airport Office) BA Cargo: 02 5757198 (Airport) Station Manager: 02 5757050 (Airport Officer)

Abu Dhabi Airport Services (ADAS):
Cargo: 02 5757612 Flight Enquiry: 02 5757500/ 5757611

Director of Preventive Medicine: 02 6331300 Ministry of Health: 02 6214100 P O Box 344, Abu Dhabi

Al Geemi Hospital: 03 7635888 Al Ain

Ambulance in charge: 03 7635888 Ext 233

Kenyon Christopher Henley Air Transportation Division International Funeral Directors 83 Westbourne Grove, Bayswater, London W2 4UL Telephone: +44 (0) 20 7258 1130 Fax no: +44 (0) 20 7243 3125

Rowland Brothers 301/305 Whitehorse Road Funeral Directors West Croydon CR0 2HR Telephone: +44 (0) 20 8684 1667

Consular fees

Death Registration: AED 630.00 Death Certificate: AED 390.00 Attendance Fee (if out of office hours): AED 780.00 (please note that these prices are subject to change and charged in UAE Dirhams) (Consular Rate of Exchange: AED 6.0 = £1)

Information relating to deaths in Dubai

The death of a relative or friend is always distressing. But if it happens abroad the distress can be made worse by practical problems. These guidance notes will inform you of the procedures that have to be followed when the death of a British or unrepresented Commonwealth Citizen occurs locally. Please understand that the official procedures here are different from those in the United Kingdom. Please ask us if you would like to discuss further what to expect. You will be seen privately and your questions will be dealt with in confidence.

If the death occurred in one of the other Northern Emirates, please contact the Consular Section and we can offer you guidance on an individual case basis.

Please note that individuals who are not on a valid Residence visa may not be buried nor cremated in Dubai, repatriation is the only option available.

If the deceased was a Commonwealth Citizen the nearest Consulate of their country must be informed. We can assist with this. If repatriation is required to a country other than the UK, we can also establish if there are any special regulations relative to the country in question.

Please note

If the death occurred outside of usual working hours, please contact the Embassy on the number 04 – 309 4444, or call the offices when they open at 08.00 on the next working day.

All Government Offices are closed on Friday and Saturday and during local bank holidays. They do not offer an emergency service.

Once the next-of-kin have decided how they wish to proceed, there are certain local procedures to be followed. The deceased’s employer will usually take the actions necessary to comply with these procedures. If the deceased was here on a temporary basis, it is usual for their travel insurance company to do so. In most cases they appoint a local Agent to act on their behalf.

If you require the deceased to be buried or cremated in Dubai and they passed away in a different Emirate, please inform us immediately, as transportation of remains between the Emirates may be restricted.

All of the Embassy charges must be paid in Dirhams. Other costs given are approximate and we cannot accept responsibility for any changes.

Summary of procedures: Dubai

1) Contact local Police Station where the deceased lived.

2) Obtain Death notification from hospital.

3) Obtain Death registration letter from Police Station, or if the death was by accident, the local police station handling the case.

4) Obtain Death Certificate from Al Baraha Hospital (Previously Kuwaiti Hospital), telephone number:04 – 271 0000. You will need the following documents:

a. Police letter obtained in Section 2

b. Death notification (a copy is acceptable)

c. Passport copy of the deceased (including the visa-page)

d. Any picture ID of yourself

5) Obtain Ministry of Health stamp and signature (Office within Al Baraha Hospital)

6) Obtain Ministry of Foreign Affairs stamp and signature (Office in Umm Hurair 1 – Embassy area; opening hours 08:00-13:00 hours)

7) Go to the British Embassy in Dubai on Al Seef Road, Bur Dubai creek side, with the Local Death Certificate stamped by the Ministry of Foreign Affairs, the original passport, Power of Attorney or Authorisation from the Next of Kin and a copy of the Next of Kin’s Passport:

a. The original British passport will be cancelled and returned to you.

b. No objection letter for cremation/ burial/ repatriation will be issued.

c. The death can be registered with the Embassy and a British Death Registration Certificate can be issued. This is optional and not needed by local authorities. You will have to fill out a Death Notification form. Please note that if the deceased has property in the UK, for reasons of Probate it is preferable to have a U.K. Address in the section “Full address of usual residence at time of death”.

This service is only available during normal Consular Services opening hours. There is a consular fee of £161.00, which must be paid in AED. Please note that this fee can be altered and the local charges are dependent on the exchange rate at the time.

8) Proceed to Immigration (04 – 398 0000) to cancel visa/entry stamp (Office near Trade Centre roundabout). Take the original local death certificate, Letter of No Objection from the British Embassy and original cancelled passport to Immigration.

9) Return to Police Station to obtain three letters of no objection. The police will need to see the original local death certificate, original passport and the letter of no objection from the British Embassy. The police will provide you with three copies of their own letter of “no objection” addressed to :

Burial:

  1. Cemetery

  2. Mortuary

  3. Municipality

Cremation:

  1. Crematorium

  2. Mortuary

  3. Municipality

Repatriation:

  1. Airport Police

  2. Embalming Facility

  3. Mortuary

If Burial or Cremation is to occur locally, procedures will stop here and you will have to liaise directly with the Cemetery or Crematorium. Please note that individuals not on a valid Residence Visa may not be permitted to be buried or cremated in Dubai.

If Repatriation is to occur, continue with the following procedures:

10) Contact the Embalming centre, Muhaisna Medical Fitness Centre (Tel: 04-5023910) located in Al Qusais for embalming

11) Return to Hospital Mortuary. Arrange transportation to Embalming Facility

12) Attend Embalming Facility, pay for embalming, select casket and identify deceased

13) The following documents, plus seven photocopies, should accompany the casket:

i) Local death-certificate with English translation, if appropriate.

ii) Embalming certificate.

iii) Police letter of No Objection to the remains leaving the country.

iv) Cancelled passport containing cancelled visa/entry stamp.

v) Embassy’s letter of no objection

14) If the remains are not accompanied on the same flight as the next-of-kin, arrangements must be made for the remains to be collected at the airport of arrival in the United Kingdom. Details of the Undertakers will be required by DNATA before departure (Cargo section 04 218 4218). The Undertaker should be asked to confirm his acceptance by fax directly to DNATA. Most Undertakers will perform this service, but Insurance companies usually appoint companies having global representatives.

15) Liaise with airline to arrange for transportation to the Airport – this usually happens a minimum of 5 hours before the flight.

If the deceased has insurance ensure you notify the insurance company immediately. Ask the locally appointed Agent to reserve seats on a flight in 48-72 hours time, and advise that the deceased may be on your flight, or will travel on a later flight.

Have at least 7 photocopies of each document with you.

Burial, Cremation and Repatriation

Burial: Christians of any denominations need to contact St Mary’s Church (04-337 0087). They can assist with administration, and signpost you as required.

For Pastoral support you may like to contact the Ministers at the Holy Trinity Church (04 337 4947) or Christ Church Jebel Ali (04 884 5436) for Anglican support, or the Priest at St Mary’s Church for Roman Catholic support (04 337 0087).

Muslims will need to produce a burial permit issued by the Police Station to the burial ground located in Al Quoz.

Local cremation is also possible at:

  • Sonapur Jebel Ali, Dubai. This facility is owned and managed by the Hindu community, who are kindly allowing other faiths to use it. Arrangements should be made through Regal Traders Dubai (04 888 0192). If you wish to make enquiries outside of these times, you can contact Mr Sunil (050 507 1640) (NB - not possible for children under 5).

  • Sharjah Crematorium. This facility is owned and managed by the Indian Association in Sharjah. Tel: 06-5610845 from 08:00 to 22:00 hours and 050-7866591 (Sree Hari) and open to all faiths. Mainly for use if death has occurred in Sharjah and the other Northern Emirates. Additional paperwork may be required if death has occurred in Dubai and Abu Dhabi.

However, special permissions are required if cremation/burial is to take place in an Emirate other than in which the death has occurred.

Repatriation is possible, but the deceased will have to be embalmed. This is an international requirement. International regulations require zinc-lined coffins to be used for repatriations and the dressing of the deceased is not normally allowed. A temporary shroud will be provided by the hospital and very simple zinc-lined coffins can also be obtained at a cost of AED1200. Please note that someone will be required to identify the deceased before and after embalming. This can be the Agent/nominated representative.

Funeral service agencies:

1) Middle East Funeral Services The first official funeral service provider in the UAE Telephone: 050 4941624 (24 hours) Website Telephone: 04 273 0313 Fax: 04 273 0364 info@mefs.ae

2) Gulf Agency (04 282 2085) is a freight company with experience in local procedures and repatriation. Mr Girish Kumar in the export section can be contacted between 0800 and 1700 hours Sunday to Thursday.

3) Galadari and Associates, Advocates and Legal consultants are a law firm with experience of assisting with repatriation and estate matters. Tel: 04 393 7700, Fax: 04 393 7755

4) Al Foah Funeral Services, Services include paperwork, supply of coffin, permits, service at crematorium, handover of cremated remains in urn. Tel: 056 737 3618/9 or 3624; info@alfoahfuneralservices.com

5) GRAFCO (Gulfglobal Repatriations AirAmbulance MT Funeral Services Middle East), P O Box 50200, Dubai, Telephone: 04 3350492, Fax: 00971 04 2820523 Mob: 00971506544378; Mobile: 00971509201893 HOTLINE; Email or info@grafcome.com Website John Korah, Managing Director

Useful contacts - Funeral Director:

Co-Operative International 221 Upper Richmond Rd Putney, London, SW15 6SQ Telephone: +44 20 8788 5303 Fax +44 20 8788 2525 henley.wright@letsco-operate.com Website

Kenyon Air Transportation 81 Westbourne Grove London W2 4UL Telephone: +44 20 7258 1130 Fax +44 20 7243 3125 katuk@dial.pipex.com Website

Phoenix International 13 The Broadway Gunnersbury Lane London W3 8HR Telephone: +44 20 8993 8767

Rowland Brothers International 301-305 Whitehorse Rd Croydon CR0 2HR Telephone: +44 20 8684 2324 Fax: +44 20 8684 8000 info@rowlandbrothersinternational.com Website

National Association of Funeral Directors 618 Warwick Road Solihull B91 1AA Telephone: +44 121 711 1343 Fax +44 121 711 1351

info@nafd.org.uk

Website

For more information regarding funeral arrangements in the United Kingdom, you may like to visit Website

Personal belongings of the deceased:

The British Embassy in Dubai cannot be responsible for collecting or returning personal belongings of the deceased.

Any personal belongings of the deceased can only be returned to the Next of Kin upon completion of police enquiries and all local procedures.

Personal belongings are usually transported to next of kin/families via local agents or commercial courier companies if the family does not travel to the UAE to collect the belongings themselves.

Most courier/shipping companies will transport household goods, clothing and similar property. We have been informed that the following courier companies will transport items of value. UPS: Telephone: 800 4774 Website

Fed Ex: Telephone: 800 4050 Website All monies have to be sent by wire transfer.

Information on deaths in the Northern Emirates

The death of a relative or friend is always distressing. But if it happens abroad the distress can be made worse by practical problems. These guidance notes will inform you of the procedures that have to be followed when the death of a British or unrepresented Commonwealth Citizen occurs locally. Please understand that the official procedures here are different from those in the United Kingdom. Please ask us if you would like to discuss further what to expect. You will be seen privately and your questions will be dealt with in confidence.

If the death occurred in one of the other Northern Emirates, please contact the Consular Section and we can offer you guidance on an individual case basis.

If the deceased was a Commonwealth Citizen the nearest Consulate of their country must be informed. We can assist with this. If repatriation is required to a country other than the UK, we can also establish if there are any special regulations relative to the country in question.

Please note

If the death occurred outside of usual working hours, please contact the Embassy on the number 04 – 309 4444, or call the offices when they open at 08.00 on the next working day.

All Government Offices are closed on Friday and Saturday and during local bank holidays. They do not offer an emergency service.

Once the next-of-kin have decided how they wish to proceed, there are certain local procedures to be followed. The deceased’s employer will usually take the actions necessary to comply with these procedures. If the deceased was here on a temporary basis, it is usual for their travel insurance company to do so. In most cases they appoint a local Agent to act on their behalf.

If you require the deceased to be buried or cremated in Dubai and they passed away in a different Emirate, please inform us immediately, as transportation of remains between the Emirates may be restricted.

All of the Embassy charges must be paid in Dirhams. Other costs given are approximate and we cannot accept responsibility for any changes.

Summary of procedures: Sharjah

1) Obtain Death notification from hospital

2) Obtain Death registration letter from Police Station. If the death was by accident, the Prosecutor may delay this procedure (authority from the Prosecution will not be obtained on Fridays, Saturdays or bank holidays)

3) Obtain Death Certificate from Department of Preventative Medicine, 06 – 566 2111,(Nr Gold Souk)

4) Obtain Ministry of Foreign Affairs stamp and signature, 06 – 574 4499

5) Go to the British Embassy in Dubai on Al Seef Road, Bur Dubai creek side , with the local death certificate and the original passport, power of attorney or authorisation of the next of kin:

d. The original British passport will be cancelled and returned to you.

e. No objection letter for cremation/ burial/ repatriation will be issued.

f. The death can be registered with the Embassy and a British Death Registration Certificate can be issued. This is optional and not needed by local authorities. You will have to fill out a Death Notification form. Please note that if the deceased has property in the UK, for reasons of Probate it is preferable to have a U.K. Address in the section “Full address of usual residence at time of death”.

This service is only available during normal Consular Services Opening hours. There is a consular fee of £161.00, which must be paid in AED. Please note that this fee can be altered and the local charges are dependent on the exchange rate at the time.

6) Proceed to Immigration, 06 – 572 6777 to cancel visa/entry stamp (Opposite Mega Mall). Take the original local death certificate, No Objection Letter from the British Embassy and original cancelled passport to Immigration.

7) Return to Police Station to obtain three letters of no objection. The police will provide you with three copies of their own letter of ‘no objection’ addressed to:

Burial:

  1. Cemetery

  2. Mortuary

  3. Municipality

Cremation:

  1. Crematorium

  2. Mortuary

  3. Municipality

Repatriation:

  1. Airport Police

  2. Embalming Facility

  3. Mortuary

8) If the deceased is to be transported from Sharjah to Dubai the police will have to give you a fourth letter giving their permission for transportation to occur.

If Burial or Cremation is to occur locally, procedures will stop here and you will have to liaise directly with the Cemetery or Crematorium.

If Repatriation is to occur, continue with the following procedures

9) Contact the Embalming centre for embalming

10) Return to Hospital Mortuary. Arrange transportation to Embalming Facility

11) Attend Embalming Facility, pay for embalming, select casket and identify deceased. The following documents, plus seven photocopies, should accompany the casket:

i) Local death certificate with English translation, if appropriate.

ii) Embalming certificate.

iii) Police letter of No Objection to the remains leaving the country.

iv) No Objection Letter from British Embassy.

v) Cancelled passport containing cancelled visa/entry stamp.

12) If the remains are not accompanied on the same flight as the next-of-kin arrangements must be made for the remains to be collected at the airport of arrival in the United Kingdom. Details of the Undertakers will be required by DNATA before departure (Cargo section 04 218 4218). The Undertaker should be asked to confirm his acceptance by fax direct to DNATA. Most Undertakers will perform this service, but insurance companies usually appoint companies having global representatives:

13) Liaise with airline to arrange for transportation to the Airport – this usually happens a minimum of 5 hours before the flight

If the deceased has insurance ensure you notify the insurance company immediately

Ask the locally appointed Agent to reserve seats on a flight in 48-72 hours time, and advise that the deceased may be on your flight or will travel on a later flight.

Have at least 7 photocopies of each document with you.

Burial, Cremation and Repatriation

Burial: Christians of various denominations need to contact their respective churches in that Emirate, who will signpost them. The procedure is the same for Pastoral support.

Muslims will need to produce a burial permit issued by the Police Station to the burial ground in Sharjah, located next to the Cricket Stadium.

Local cremation is also possible at:

  • Sharjah Crematorium. This facility is owned and managed by the Indian Association in Sharjah. Tel: 06-5610845 from 08:00 to 22:00 hours and 050-7866591 (Sree Hari) and open to all faiths. Mainly for use if death has occurred in Sharjah and the other Northern Emirates.

  • Sonapur Jebel Ali, Dubai. This facility is owned and managed by the Hindu community, who are kindly allowing other faiths to use it. Arrangements should be made through Regal Traders Dubai (04 888 0192). If you wish to make enquiries outside of these times, you can contact Mr Sunil (050 507 1640) (NB - not possible for children under 5). Additional paperwork may be required if death has occurred in Dubai and Abu Dhabi.

However, special permissions are required if cremation/burial is to take place in an Emirate other than in which the death has occurred.

Repatriation is possible, but the deceased will have to be embalmed. This is an international requirement. International regulations require zinc-lined coffins to be used for repatriations and the dressing of the deceased is not normally allowed. A temporary shroud will be provided by the hospital and zinc-lined coffins can also be obtained from AED1500 to AED 8,000.00. Please note that someone will be required to identify the deceased before and after embalming. This can be the Agent/nominated representative.

Funeral service agencies:

1) Middle East Funeral Services The first official funeral service provider in the UAE Telephone: 050 4941624 (24 hours) Telephone: 04 273 0313 Fax: 04 273 0364 Website mailto:info@mefs.ae

2) Gulf Agency Freight company with experience in local procedures and repatriation. Mr Girish Kumar in the export section can be contacted between 0800 and 1700 hours Sunday to Thursday Telephone: 04 282 2085

3) Galadari and Associates Advocates and Legal consultants are a law firm with experience of assisting with repatriation and estate matters. Telephone: 04 393 7700 Fax: 04 393 7755

4) Al Foah Funeral Services Services include paperwork, supply of coffin, permits, service at crematorium, handover of cremated remains in urn. Telephone: 056 737 3618/9 or 3624; info@alfoahfuneralservices.com

5) GRAFCO (Gulfglobal Repatriations AirAmbulance MT Funeral Services Middle East) P O Box 50200, Dubai Telephone: 04 3350492 Fax: 00971 04 2820523 Mob: 00971506544378; Mobile: 00971509201893 HOTLINE Email or info@grafcome.com Website John Korah, Managing director

Useful contacts - Funeral Director:

Co-Operative International 221 Upper Richmond Rd Putney, London, SW15 6SQ Telephone: +44 20 8788 5303 Fax +44 20 8788 2525 henley.wright@letsco-operate.com Website

Kenyon Air Transportation 81 Westbourne Grove London W2 4UL Telephone: +44 20 7258 1130 Fax +44 20 7243 3125 katuk@dial.pipex.com Website

Phoenix International 13 The Broadway Gunnersbury Lane London W3 8HR Telephone: +44 20 8993 8767

Rowland Brothers International 301-305 Whitehorse Rd Croydon CR0 2HR Telephone: +44 20 8684 2324 Fax: +44 20 8684 8000 info@rowlandbrothersinternational.com Website

National Association of Funeral Directors 618 Warwick Road Solihull B91 1AA Telephone: +44 121 711 1343 Fax +44 121 711 1351 info@nafd.org.uk Website

For more information regarding funeral arrangements in the United Kingdom, you may like to visit the Website

Personal belongings of the deceased:

The British Embassy in Dubai cannot be responsible for collecting and/or returning any personal belongings of the deceased.

Any personal belongings of the deceased can only be returned to the Next of Kin upon completion of police enquiries and all local procedures.

Personal belongings are usually transported to next of kin/families via local agents or commercial courier companies if the family does not travel to the UAE to collect the belongings themselves.

Most courier/shipping companies will transport household goods, clothing and similar property. We have been informed that the following courier companies will transport items of value.

UPS: Telephone: 800 4774 Website

Fed Ex: Telephone: 800 4050 Website

All monies have to be sent by wire transfer

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