Research and analysis

Basic and key skills training for a dispersed workforce

Ofsted good practice example showing how Interserve Plc provides training for a widely dispersed workforce using a subcontractor.

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This good practice example has been withdrawn as it is older than 3 years and may no longer reflect current policy.


Interserve Plc - Good practice example.doc

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This example explains how Interserve Facilities Management Ltd (Interserve) is delivering an ambitious project to improve its employees’ key and basic skills. A subcontractor is used for all aspects of delivery and a small team of Interserve staff direct, manage and monitor the overall performance of the project. Interserve’s employees are based all over the country, frequently working shifts and unsocial hours. The subcontractor manages this well with minimum disruption to employees’ workflows.

Published 13 September 2012