You should follow these standards if you’re an enforcement agent or a bailiff, or using bailiffs to get your money back.
The standards cover:
- what you should do if you want to use bailiffs
- your ethical and professional duties
- your complaints and disciplinary process
- times and hours of visits
- gaining entry to a property
- taking goods
- dealing with vulnerable individuals
These standards don’t replace the law, codes of practice or local agreements.