Guidance

Approved tachograph centre special notice 05-19

Published 4 April 2019

1. Issues with workshop cards - update

Following on from special notice 04-2019, it’s been confirmed that a new workshop card will be dispatched by DVLA today (4 April 2019) by first class mail.

In special notice 4-2019 you were told that your new workshop card would only be 1B compatible. That guidance has now changed. Because DVLA has quickly identified, tested and fixed the issue with your current workshop card, it’s been decided that your new card will be a ‘like-for-like’ replacement and will be able to undertake both 1B and 1C tachograph calibrations with your new replacement workshop card.

2. What to do with your current workshop card

You should keep your original workshop card rather than send it back to DVLA.

2.1 Steps for the retention and security of the original workshop card

  1. Every originally issued workshop card must be collected by the designated manager (DM) as soon as the new workshop card has been received, and the nominated technician (NT) has received their individual PIN.

  2. Each of the originally issued workshop cards must be placed in its own individual envelope, with the NT details, and original card number written on the cover of the envelope.

  3. Each NT and the DM must then sign the back of the envelope, ensuring that both signatures reach across the envelope flap and the main body of the envelope.

  4. These envelopes must then be retained in the approved tachograph centre’s (ATC) designated safe until further notice.

Driver and Vehicle Standards Agency (DVSA) examiners will be making spot checks on ATCs to ensure full compliance with these instructions,

Any non-compliance will lead to enforcement action being taken. If you wish to raise a complaint as a result of this issue, please contact DVLA by going to www.gov.uk/dvla/complaints.