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Apprenticeship standard: unified communications trouble shooter (approved for delivery)
Describes the job role that an apprentice will be doing and the skills required of them by the digital industries sector.
This document is relevant to:
- employers wanting to recruit an apprentice
- training organisations working with employers to make the apprenticeships available
The approved standard outlines the skills, knowledge and behaviours required of the apprentice and the job they will need to be able to do by the time they have completed their apprenticeship.
This standard is ready to use.
Employers involved in creating this standard
If you’d like to get involved and contribute to the development of the unified communications trouble shooter standard, please read the guidance for trailblazers, and email the trailblazer contacts: Helen.West@thetechpartnership.com.
The standard for an unified communications trouble shooter was developed by:
- The Royal Signals
- John Lewis
- the RAF
- Hewlett Packard
- the Home Office
- the NHS
- Cap Gemini
- Freedom Communications
Funding information for employers and training organisations
Funding band (6 = highest 1 = lowest): 6
Maximum core government contribution: £18,000
Read the funding rules for apprenticeship standards for further information.